Module 1: Introduction to ISO 9001 and the QMS Framework

Module 2: The Leadership Role and Context of the Organization

Module 3: Planning the QMS Implementation

Module 4: Support Processes and Resource Management

Module 5: Operational Planning and Control

Module 6: Performance Evaluation and Monitoring

Module 7: Improvement and Corrective Actions

Module 8: The Role of the Lead Implementer

Module 9: Audit Management and Preparation for Certification

Module 10: Case Study and Project Management

Module 1: Conquering Public Speaking Anxiety

Module 2: Structuring Your Speech for Maximum Impact

Module 3: Non-Verbal Communication and Body Language

Module 4: Mastering Audience Engagement

Module 5: The Power of Storytelling

Module 6: Using Visual Aids and Technology Effectively

Module 7: Impromptu Speaking and Thinking on Your Feet

Module 8: Handling Q&A and Difficult Questions

Module 9: Voice and Vocal Variety

Module 10: Your Personal Presentation Style and Final Practice

Module 1: Introduction to Banking and Financial Systems

Module 2: Core Banking Products and Services

Module 3: The Banking Customer Lifecycle

Module 4: Payment and Clearing Systems

Module 5: Operational Risk Management

Module 6: Regulatory Compliance and Anti-Money Laundering

Module 7: Digital Banking and FinTech

Module 8: Back-Office Operations and Reconciliation

Module 9: Fraud Prevention and Security

Module 10: Customer Service and Relationship Management

Module 1: Introduction to R Programming for Marketers

Module 2: Data Wrangling and Visualization in R

Module 3: Foundational Statistical Concepts for Marketing

Module 4: Customer Segmentation and Behavioral Analysis

Module 5: Introduction to Predictive Modeling

Module 6: Churn Prediction and Customer Retention

Module 7: Customer Lifetime Value Modeling

Module 8: A/B Testing and Experimentation Analysis

Module 9: Marketing Mix Modeling and ROI Analysis

Module 10: Building a Complete Predictive Marketing Project

Module 1: Foundations of Consumer Behavior

Module 2: The Psychology of Consumer Decision Making

Module 3: Social & Cultural Influences on Consumers

Module 4: Market Segmentation and Consumer Targeting

Module 5: Data Analytics for Consumer Insights

Module 6: Qualitative Research Methods

Module 7: Quantitative Research Methods

Module 8: The Digital Consumer and E-Commerce

Module 9: Consumer Insights in Action: Strategic Applications

Module 10: Future Trends in Consumer Behavior

MODULE 1: INTRODUCTION

MODULE 2: COMPONENTS OF A STRATEGY STATEMENT

MODULE 3: STRATEGIC MANAGEMENT PROCESS

MODULE 4: ENVIRONMENTAL SCANNING  

MODULE 5: STRATEGY FORMULATION vs IMPLEMENTATION

MODULE 6: STRATEGIC DECISIONS  

MODULE 7: COMPETITOR ANALYSIS

MODULE 8: IMPLEMENTING A NEW STRATEGY: CHANGE MANAGEMENT

MODULE 1: INTRODUCTION TO PROJECT MANAGEMENT

MODULE 2: ORGANIZATIONAL INFLUENCES AND PROJECT LIFE CYCLE

MODULE 3: PROJECT MANAGEMENT PROCESSES

MODULE 4: PROJECT INTEGRATION MANAGEMENT

MODULE 5: PROJECT SCOPE MANAGEMENT

MODULE 6: PROJECT SCHEDULE MANAGEMENT

MODULE 7: PROJECT COST MANAGEMENT

MODULE 8: PROJECT QUALITY MANAGEMENT

MODULE 9: PROJECT RESOURCE MANAGEMENT OVERVIEW

MODULE 10: PROJECT COMMUNICATIONS MANAGEMENT

MODULE 11: PROJECT RISK MANAGEMENT OVERVIEW

MODULE 12: PROJECT PROCUREMENT MANAGEMENT OVERVIEW

MODULE 13: PROJECT STAKEHOLDER MANAGEMENT OVERVIEW

MODULE 14: RESPONSIBILITIES OF A PMP

Module 1: ERP Fundamentals and Business Case Development

Module 2: ERP Project Management and Implementation Methodology

Module 3: Business Process Mapping and Gap Analysis

Module 4: ERP Software Selection and Vendor Management

Module 5: Data Management and Migration Strategies

Module 6: ERP Configuration and Customization

Module 7: Change Management and User Adoption

Module 8: System Testing and Quality Assurance

Module 9: Go-Live and Post-Implementation Support

Module 10: Advanced ERP Concepts and Certification Exam Preparation

Module 1: Foundations of Modern Corporate Governance

Module 2: Strategic Stakeholder Management and Public Affairs

Module 3: Legal and Regulatory Compliance

Module 4: Ethical Leadership and Corporate Social Responsibility

Module 5: Reputation and Crisis Management

Module 6: ESG: Integration into Corporate Strategy

Module 7: The Role of the Board and Executive Committee

Module 8: Corporate Communication and Public Relations

Module 9: Risk Management and Internal Controls

Module 10: Future Trends in Corporate Affairs

Module 1: Foundations of Payroll Management and Principles

Module 2: Calculating Gross Pay and Time Management

Module 3: Statutory Deductions and Tax Compliance

Module 4: Managing Employee Benefits and Special Payments

Module 5: Payroll Accounting and Reconciliation

Module 6: Payroll Technology and System Administration

Module 7: Internal Controls and Fraud Prevention

Module 8: Payroll Documentation and Record-Keeping

Module 9: Year-End Processing and Auditing

Module 10: Global and Multi-Jurisdictional Payroll Challenges

Module 1: Climate Change, Policy, and the Public Sector

Module 2: Fundamentals of Carbon Auditing and GHG Accounting

Module 3: Scopes 1 & 2 Emissions: Measurement and Reporting

Module 4: Scope 3 Emissions: The Value Chain and Its Complexity

Module 5: Data Collection, Management, and Quality Assurance

Module 6: Setting Emission Reduction Targets and Baselines

Module 7: Developing a Comprehensive Carbon Management Plan

Module 8: Carbon Reduction Strategies for Public Buildings and Infrastructure

Module 9: Sustainable Transport and Fleet Management

Module 10: Waste Management and Circular Economy Principles

Module 11: Engaging Stakeholders and Building Buy-in

Module 12: Reporting Standards and Frameworks

Module 13: Integrating Carbon Auditing with Financial Audits

Module 14: Policy Instruments and Economic Incentives for Climate Action

Module 15: Case Studies in Successful Public Sector Carbon Auditing

Module 16: Introduction to Climate Risk and Adaptation

Module 17: Measuring and Communicating Climate Impact

Module 18: Course Capstone Project: Developing a Carbon Audit Plan