Masterclass in Advanced Communication, Presentation and Facilitation Skills Training

Course Outline

Module 1: The Psychology of Advanced Communication

ü  Understanding how the brain processes information

ü  The science behind effective persuasion

ü  Building rapport and trust with your audience

ü  The power of emotional intelligence in communication

ü  Practical Session: Crafting an Introduction that Captures Attention

Module 2: The Art of Storytelling and Narrative Design

ü  The hero's journey framework for presentations

ü  Using personal anecdotes and metaphors to connect

ü  Structuring your content for maximum impact

ü  The role of silence and suspense

ü  Practical Session: Developing a Story for a Presentation Topic

Module 3: Advanced Facilitation and Group Dynamics

ü  The difference between presenting and facilitating

ü  Guiding complex group discussions

ü  Encouraging participation from all members

ü  Managing conflict and building consensus

ü  Practical Session: Facilitating a Small Group Problem-Solving Session

Module 4: Non-Verbal Communication and Audience Engagement

ü  The power of vocal variety and pauses

ü  Reading and responding to non-verbal cues

ü  Techniques for keeping an audience engaged

ü  Practical Session: Delivering a Short Speech with a Focus on Body Language

Module 5: Designing and Delivering Interactive Workshops

ü  Structuring an effective workshop agenda

ü  Creating hands-on activities and exercises

ü  Using visual aids beyond slides

ü  Managing time and transitions

ü  Practical Session: Designing an Interactive Workshop Segment

Module 6: Managing Q&A and Difficult Participants

ü  Strategies for anticipating questions

ü  Handling challenging or hostile questions

ü  Techniques for dealing with "know-it-alls" or distracted attendees

ü  Maintaining control and professionalism

ü  Practical Session: Role-Playing a Difficult Q&A Session

Module 7: Leveraging Technology for Impact

ü  Designing visually compelling slides

ü  Using multimedia and interactive tools

ü  The role of virtual platforms in facilitation

ü  Avoiding common technical pitfalls

ü  Practical Session: Creating a Visually Dynamic Presentation

Module 8: Structuring Complex and Technical Information

ü  Breaking down complex data for a non-technical audience

ü  Using analogies and simple models

ü  The "Rule of Three" for clarity

ü  Building a logical flow for complex topics

ü  Practical Session: Explaining a Complex Topic Simply

Module 9: The Power of Authenticity and Personal Style

ü  Finding your unique voice as a presenter

ü  Balancing preparation with spontaneity

ü  The importance of genuine passion

ü  Developing a signature delivery style

ü  Practical Session: Delivering an Impromptu Presentation on a Personal Topic

Module 10: The Masterful Communicator Capstone

ü  Participants will deliver a 15-minute presentation on a topic of their choice

ü  Receive comprehensive, multi-point feedback

ü  Create a personalized development plan for future growth

ü  Final review and certification

ü  Practical Session: Delivering a Final Presentation and Receiving Peer/Instructor Feedback

About Our Trainers

Our trainers are seasoned public speaking coaches and facilitators with over 15 years of experience in leading workshops for executives, trainers, and public figures. They have a proven track record of helping professionals transform their communication skills. Their expertise is both academic and practical, ensuring every session provides actionable insights and immediate results.

Quality Statement

We are committed to delivering a superior training experience. Our advanced presentation training features a meticulously designed curriculum, expert instruction, and a hands-on approach to ensure you leave with tangible, applicable skills. Our commitment to quality in our presentation and facilitation training skills course, ensures your professional development is an excellent investment.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor-Made Courses

We understand that every organization has unique challenges and opportunities as well as unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives. We can customize this Course to focus on your industry, specific risk profile, or internal stakeholder dynamics. Contact us to discuss how we can create a bespoke training program that maximizes value and impact for your team. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

Accommodation and Airport Pick-up

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202