Strategic Contract Performance and Financial Control Training Course

Module 1: The Framework of Contract Performance and Financial Governance

ü  Understanding the link between contract clauses and financial outcomes

ü  Roles and responsibilities of the contract management team

ü  The impact of poor performance on the organizational bottom line

ü  Establishing a governance structure for large-scale contracts

ü  Practical Session: Conducting a "Contract Health Check" to identify potential financial loopholes

Module 2: Developing KPIs and Service Level Agreements (SLAs)

ü  Designing SMART KPIs for different contract types

ü  Translating technical requirements into measurable performance standards

ü  Integrating penalties and incentives into the performance framework

ü  Aligning contractor goals with organizational objectives

ü  Practical Session: Workshop on drafting a Service Level Agreement for a complex service contract

Module 3: Financial Control: Managing Payments, Bonds, and Guarantees

ü  Managing the payment cycle: Milestones, progress payments, and retentions

ü  Understanding the role of Advance Payment Bonds and Performance Guarantees

ü  Verifying invoices against performance data

ü  Managing currency fluctuations and inflation in international contracts

ü  Practical Session: Developing an invoice verification checklist and payment schedule

Module 4: Contract Cost Management and Budgetary Oversight

ü  Techniques for tracking actual spend versus contract budget

ü  Managing "Scope Creep" and its financial implications

ü  Cost-plus vs. Fixed-price contracts: Financial control implications

ü  Identifying and stopping unauthorized expenditures

ü  Practical Session: Building a contract budget tracking dashboard in Excel

Module 5: Managing Variations, Change Orders, and Price Adjustments

ü  The legal and financial process for contract variations

ü  Assessing the cost and schedule impact of change orders

ü  Negotiating fair pricing for additional work

ü  Documenting variations to prevent future claims

ü  Practical Session: Negotiation simulation on a disputed contract variation claim

Module 6: Performance Monitoring and Reporting Systems

ü  Designing effective performance dashboards and status reports

ü  Conducting regular performance review meetings with contractors

ü  Using technology and software for real-time contract tracking

ü  Escalation procedures for non-performance

ü  Practical Session: Designing a monthly Contract Performance Report for executive management

Module 7: Financial Risk Mitigation and Insurance in Contracts

ü  Identifying financial risks in the supply chain and contract lifecycle

ü  The role of Liquidated Damages (LDs) and Limitation of Liability

ü  Ensuring adequate insurance coverage (Professional Indemnity, Public Liability)

ü  Risk allocation: Who bears the cost of the unforeseen?

ü  Practical Session: Creating a Contract Risk Register with financial impact scores

Module 8: Managing Claims, Disputes, and Remedies

ü  Types of contractual claims: Delay, disruption, and acceleration

ü  The financial cost of litigation versus Alternative Dispute Resolution (ADR)

ü  Step-by-step process for dispute escalation

ü  Using "Remedies" to correct contractor default

ü  Practical Session: Role-play exercise on a claim settlement negotiation

Module 9: Audit and Compliance in Contract Management

ü  Internal and external audit requirements for high-value contracts

ü  Monitoring compliance with local and international regulations

ü  Fraud detection in contract billing and procurement

ü  Ensuring ethical conduct and transparency in contract administration

ü  Practical Session: Mock audit of a contract file to identify compliance gaps

Module 10: Contract Close-out and Post-Performance Evaluation

ü  Financial reconciliation and final payment release

ü  Managing the handover of assets and documentation

ü  Conducting a "Lessons Learned" performance review

ü  Releasing bonds and closing the financial record

ü  Practical Session: Drafting a post-contract evaluation report and close-out certificate

About Our Trainers

Our trainers are highly experienced commercial consultants and chartered finance professionals with over 20 years of experience managing complex contracts in the Energy, Construction, and Public Sectors. They hold advanced certifications from recognized bodies such as the IACCM and CIPS. Their expertise is backed by years of on-the-ground experience in managing high-stakes projects across Africa and the Middle East, ensuring that the training is practical, relevant, and aligned with global standards.

Quality Statement

At Phoenix Training Center, we are dedicated to providing training solutions that lead to tangible organizational improvement. Our programs undergo a continuous quality review process, incorporating the latest legal precedents and financial regulations. We ensure that our learning environment is conducive to high-level skill acquisition by maintaining rigorous standards for our facilitators, materials, and support services.

Tailor-Made Courses

We understand that every organization has unique challenges and opportunities as well as unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives. We can customize this Course to focus on your industry, specific risk profile, or internal stakeholder dynamics. Contact us to discuss how we can create a bespoke training program that maximizes value and impact for your team. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email: training@phoenixtrainingcenter.com.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

ü  Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

ü  What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

ü  Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

ü  Course Improvement: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

ü  Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training. Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

ü  Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.

ü  Invoice: We can send a bill directly to you or your company.

ü  Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

ü  Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

ü  Participants may cancel attendance 14 days or more prior to the training commencement date.

ü  No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Accommodation and Airport Transfer

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202