Training Course on Data and Information Governance

Course Description

This Training Course on Data and Information Governance offered by Phoenix Center for Policy, Research and Training is designed to give an overview of Data and Information Governance and the requirements to support and deliver an effective governance framework in your organization. Data and Information Governance involves the management of information and how to establish a framework for employees to handle data through robust policies and procedures.

The legal framework governing the use of personal data can be complex and different across regions. Hence, this course will help its participants in understanding those complexities and what standards should be met for information governance and security. Governance functions are now moving towards automation of secure data retention, disposal, extraction, and archiving.

Why is this “Training Course on Data and Information Governance” relevant in today’s times? Individuals who work with data, especially that is confidential in nature, are required to have a full understanding of their responsibilities regarding the information and confidentiality clauses that they can be held accountable for, including laws like the Data Protection Act and Consumer Rights Act. This Training Course on Data and Information Governance offered by Phoenix Center for Policy, Research and Training also draws attention to the risks of keeping inaccurate or inconsistent records, along with the conventional best practice for record storage. Poor record-keeping not only endangers your clients/customers but also places your staff at risk of making flawed judgements based on the misinformation provided. This Training Course on Data and Information Governance offered by Phoenix Center for Policy, Research and Training will empower you with the knowledge in understanding how to use data and information governance principles and standards in your daily work.

Course Objectives

Upon the successful completion of this Training Course on Data and Information Governance, participants will be able to:

• Understand why information governance is important
• Develop awareness of the laws, best practices, and regulations on information governance
• Develop awareness of the core principles of data and information security
• Develop an effective information governance framework for stakeholders and staff
• Design and implement a pragmatic framework for managing data and information assets
• Identify the required roles and responsibilities for information governance throughout the organization
• Improve how information is captured, distributed, accessed, stored, and disposed of
• Ensure legal and regulatory compliance
• Minimize information risks and costs while maximizing its value
• Ensure the consistent quality, accessibility, reliability, and usability of data
• Understand how best to handle sensitive information such as personal data to avoid violations
• Reduce storage, retrieval, and legal costs
• Save time and money through greater interoperability and standardized policies
• Recognize how to begin to implement a data governance program within any organization
• Identify the steps that an organization needs to take to manage, monitor, measure and assess the Data and Information Governance program

Training Methodology

The course is designed to be highly interactive, challenging and stimulating. It will be an instructor led training and will be delivered using a blended learning approach comprising of presentations, discussions, guided sessions of practical exercise, case study review, web-based tutorials, group work, exploration of relevant issues collaborative strength training, performance measurement, and workshops of participants’ displays, all of which adhere to the highest standards of training. The training technique is built on learning by doing, with lecturers using a learner-centered approach to engage participants and provide tasks that allow them to apply what they’ve learned. Experiential knowledge is also given equal importance within the format of training. Our facilitators are seasoned industry professionals with years of expertise in their chosen fields. All facilitation and course materials will be offered in English.

Who Should Attend?

This Training Course on Data and Information Governance would be suitable for, but not limited to:

• IT Professionals
• Compliance Auditors
• Governance department employees
• Data and Information Auditors
• All those who have a responsibility to keep personal information up-to-date, secure, and confidential

Course Content

Module 1: What is Data Governance?

• Role of data in today’s times
• Data governance definition and basics
• The principles of data governance
• Data governance focus areas
• Why is it important to identify sensitive and confidential information?
• When does an organization need data governance?
• Reasons for processing information
• Individual rights

Module 2: Data Governance Deployment

• Who owns the data and why is that important?
• Roles in the data governance domain
• Designing the data governance process
  

Module 3: Main Legislative and Other Provisions

• The Human Rights Act
• The Freedom of Information Act
• Common law duty of confidentiality
• The Health & Social Care (Quality and Safety) Act
• The Data Protection Act
• The General Data Protection Regulation (GDPR)
• ISO27001 Information Security & Cyber Security
• ISO8000 Information & Data Quality

Module 4: Information Sharing

• The Caldicott Principles 2013
• Consent
• If someone refuses permission to share information
• Sharing confidential information with others
• Data sharing and GDPR
• Data sharing concerns

Module 5: Record Keeping and Processing

• General considerations
• Record keeping policy
• Surveillance cameras
• How to record information?
• CO and CQC expectations
• Data privacy impact assessments
• Data processing records
• Record management
• Disposal of documents
• Transporting information and mobile data

Module 6: Data Governance IT Solutions

• Enterprise Content Management systems
• Document and records management
• Data dictionary, data analysis, and data mining
• Relational databases and indexing
• Archiving and preservation

Module 7: Developing Policy, Procedures, and Action Plans  

• Data governance management policies
• Develop data lifecycle management procedures
• Create data governance management action plan

Module 8: When Things Go Wrong?       

• Duty of Candour
• Complaints, grievances, and whistleblowing
• Data breaches
• Training
• Policies and procedures
• Useful resources

Module 9: Managing a Data Governance Program

• Managing and maintaining data governance
• Monitoring and measuring your program
• The value of data governance

Module 10: Program Management Factors

• Executive sponsor
• Three critical components
• Three-part framework
• ROT

Module 11: Risk Planning and Management

• Risk Assessment
• Defensive Deletion
• Strategic Planning
• Policy Development

Module 12: Communication Channels Policies

• Email
• Social Media
• Mobile
• Big Data
• Cloud Applications
  

Requirements

• Participants should be reasonably proficient in English.
• Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

NOTE

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737566961

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)
   

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254720272325 / +254737566961 or Email training@phoenixtrainingcenter.com  

Accommodation

Accommodation is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737566961