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Training Course in Corporate Governance, Business Ethics and Social Responsibility in the Public Service


About The Course

Course Description

Corporate Governance, the set of elements (rules, regulations, legislations, and principles) that help a firm operate, has more or less been well defined and structured in the private sector; however, corporate governance in the public services has recently been gaining attention because of the scope and impact of public service delivery. Public governance knowledge is important to ensure efficiency and quality of public service, which determines the quality of life. Corporate governance is important for small public companies to scale up and for large ones to garner the interests of investors.

Because of the scope of service, the public sector faces a high risk of fraudulent and unethical practices, dissatisfaction, and lack of alignment of employees, disagreements, and lack of interests by managing committees. Poor corporate governance in the public sector could affect an organization’s credibility, integrity and, in turn, its financial health and stability. Alternately, good governance results in better wealth management increased public engagement and well-being and good corporate citizenship in terms of ethical conduct and responsibility towards the environment. It is thus extremely important to understand corporate governance in the public sector in its entirety.

Identify the pain areas causing maximum hindrances in seamless administration and management, such as budget deficits, inefficient fund and labour use, low service quality, and lack of accountability and devise means and measures to address these immediately. Resolving these issues would help board members set up an organization for success through appropriate prioritization and best practice replication. This training course will empower you with an in-depth understanding of what Corporate Governance in the Public Services entails, the teething issues affecting this sector till date and techniques and ideas to offset these in order to meet the objective of satisfying public needs and to build a successful career in the public services industry.

This Training Course in Corporate Governance, Business Ethics and Social Responsibility in the Public Services will also give the professional the required insight, skills, environment, and platform to successfully execute a strategy, develop and attract talent to the public sector for sustenance and enhance the firm’s value, thereby reducing financial risks and increasing shareholder returns.

Course Objectives

Upon the successful completion of this Training Course in Corporate Governance, Business Ethics and Social Responsibility in the Public Service, participants will be able to:

  • Understand Corporate Governance in Public Services, including action plans, internal controls as policies and procedures to protect against fraud and misconduct, performance management for quality delivery, disclosures for transparency and for building trust and credibility.
  • Understand the necessity of proper corporate governance in the public sector.
  • Understand the prevailing issues in corporate governance and their possible solutions.
  • Understand how to balance between financial optimization, shareholder resolution, and well-being and public quality of life.
  • Manage the shift from old administration methods to new corporate techniques and best practices.
  • Devise and implement strategies for long-term success and sustainability.
  • Comprehend the essentials to build an effective structural framework for accountability and ownership among stakeholders.

Training Methodology

Phoenix Center for Policy, Research and Training designs training courses to meet the distinctive needs of our training audience and according to their professional background and past work experience. The course is designed to be highly collaborative, interactive, challenging and stimulating. It will be instructor-led training and will be delivered using a blended learning approach comprising of presentations, discussions, guided sessions of practical exercise, web-based tutorials, role plays, group work and exploration of relevant issues. Our facilitators are seasoned industry experts with years of experience, working as professionals and trainers in these fields. All facilitation and course materials will be offered in English.

Who Should Attend?

This Training Course in Corporate Governance, Business Ethics and Social Responsibility in the Public Service would be suitable for, but not limited to Directors, Board Members, Chief Financial Officers, Human Resource Directors, Shareholders, and Investors who are part of or want to be part of a firm’s delivery and function, Legal Professionals, Auditors, and members of compliance agencies responsible for ensuring transparency and integrity of information and facts reported by public sector organizations and any other person interested in mastering all critical aspects impacting the efficiency and quality of service delivery.



Module 1 – Corporate Governance in the Public Service

  • Overview of Corporate Governance in the Public Service
  • Importance of Corporate Governance in the Public Service
  • Impact of good Corporate Governance on society and the economy


Module 2 – Role of Board Members in Corporate Governance in the Public Service

  • Types of Boards in public sector organizations – representational, hands-on, etc.
  • Duties of the Board – legal, strategic, fiduciary, oversight, etc.
  • Individual Director responsibilities – care, loyalty, obedience, etc.
  • Characteristics of an effective Board
  • Management of Board responsibilities in case of mergers and acquisitions

Module 3 – Other Roles in Corporate Governance in the Public Service

  • Investors
  • Chief Executive Officers
  • Employees
  • Auditors/Compliance agencies
  • HR professionals
  • Legal professionals
  • Society

Module 4 – Challenges in Corporate Governance and Ways to Address Them

  • Ethical issues
  • Internal and external pressure
  • Risk management and mitigation
  • Inaccurate data reporting and disclosures

Module 5 – Corruption – The Most Challenging of All Issues

  • Scope of corruption in the Public Services
  • Types of corruption
  • Ways to prevent corruption.
  • Laws against corruption
  • Setting up an institutional framework against corruption


Module 6 – Mandates for Effective Corporate Governance in the Public Service

  • Importance of Audits – How, why, and when to conduct.
  • Data – How to derive, interpret, manage, and implement.
  • Budgets – how to utilize budgets effectively.
  • Media – How to use media to advocate value-driven governance.

Module 7 – Soft Skills for Corporate Governance in the Public Service

  • Building accountability and responsibility
  • Maintaining transparency and openness
  • Maintaining ethics and a value-driven work culture
  • Fostering decentralization and devolution

Module 8 ­– Legal and other Regulatory Foundations

  • Compliance – what and why
  • Understanding national and international regulatory and legislative frameworks
  • Understanding regulations across various sectors
  • Managing public grievance redressal systems


Requirements: Participants should be reasonably proficient in English. Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.


  1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
  2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
  3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
  4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
  5. Approval of Course: Our Programs are NITA Participating organizations can therefore claim reimbursement on fees paid in accordance with NITARules.

How to Book: Simply send an email to the Training Officer on and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737566961

Payment Options: We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

  1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
  2. Invoice: We can send a bill directly to you or your company.
  3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

  1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
  2. Participants may cancel attendance 14 days or more prior to the training commencement date.
  3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254720272325 / +254737566961 or Email

Accommodation: Accommodation is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: or on Tel: +254720272325 / +254737566961

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Start To Learn

5 Days


Course Duration

5 Days

Course Price

USD 1,100

Training Calendar