Training Course on Security Management for NGO Personnel in Hostile Environments for Security Advisors

Course Outline

 

Module 1: Understanding Hostile Environments and NGO Operations

ü  Defining Hostile Environments and Their Characteristics

ü  The Humanitarian Operating Context in High-Risk Zones

ü  Duty of Care for NGO Personnel

ü  Acceptance, Protection, and Deterrence Strategies

ü  Humanitarian Principles and Security Management

ü  Practical Session: Analyzing a country context to identify key security challenges for NGOs.

 

Module 2: Threat Assessment and Risk Analysis

ü  Methodologies for Threat Identification (e.g., PESTLE, SWOT)

ü  Vulnerability Assessment for NGO Operations

ü  Likelihood and Impact Analysis

ü  Developing a Security Risk Matrix

ü  Continuous Threat Monitoring and Analysis

ü  Practical Session: Conducting a basic threat and risk assessment for a specific field location.

 

Module 3: Security Planning and Risk Mitigation Strategies

ü  Components of a Comprehensive Security Management Plan

ü  Standard Operating Procedures (SOPs) for Security

ü  Physical Security Measures for Offices and Residences

ü  Convoy Security and Movement Protocols

ü  Contingency Planning and Preparedness

ü  Practical Session: Developing a security plan outline for a new NGO field office.

 

Module 4: Personal Security Measures and Situational Awareness

ü  Hostile Environment Awareness Training (HEAT) Principles

ü  Personal Preparedness and Self-Protection

ü  Situational Awareness and Observation Skills

ü  Managing Checkpoints and Road Travel Risks

ü  Dealing with Aggression and Kidnapping Prevention

ü  Practical Session: Role-playing scenarios to practice situational awareness and de-escalation techniques.

 

Module 5: Incident Management and Crisis Response

ü  Stages of Incident Management (Prevention, Preparedness, Response, Recovery)

ü  Establishing an Incident Management Team (IMT)

ü  Crisis Communication during an Incident

ü  Emergency Medical Response and Evacuation Procedures

ü  Post-Incident Analysis and Learning

ü  Practical Session: Simulating a critical security incident and practicing immediate response steps.

 

Module 6: Communications, Information, and Technology in Security

ü  Essential Security Communication Systems (e.g., satellite phones, radios)

ü  Developing Communication Trees and Protocols

ü  Information Sharing and Management for Security

ü  Utilizing Technology for Tracking and Monitoring

ü  Cybersecurity and Data Protection for Security Personnel

ü  Practical Session: Designing a communication plan for a field team in a remote area.

 

Module 7: Legal and Ethical Considerations in Security Management

ü  International Humanitarian Law (IHL) and Human Rights Law

ü  NGO Neutrality, Impartiality, and Independence

ü  Use of Force and Self-Defense Policies

ü  Engagement with Armed Actors and Local Authorities

ü  Accountability and Transparency in Security Operations

ü  Practical Session: Discussing ethical dilemmas in security decision-making through case studies.

 

Module 8: Building a Security Culture and Staff Training

ü  Fostering a Proactive Security Culture

ü  Roles and Responsibilities in Security Management

ü  Designing and Delivering Security Briefings and Trainings

ü  Stress Management and Psychosocial Support for Staff

ü  Promoting Accountability for Security Adherence

ü  Practical Session: Developing a short security briefing for new field staff.

 

Module 9: Coordination and External Relations in Security

ü  Engaging with Local Authorities and Communities

ü  Coordination with Other NGOs and UN Agencies (e.g., UNDSS, INSO)

ü  Sharing Security Information and Best Practices

ü  Liaison with Private Security Providers (if applicable)

ü  Advocacy for Humanitarian Access and Protection

ü  Practical Session: Role-playing a coordination meeting with multiple security stakeholders.

 

Module 10: Future Trends and Advanced Security Concepts

ü  Remote Sensing and Geospatial Intelligence for Security

ü  Adapting to Evolving Threats (e.g., cyber threats, climate-induced insecurity)

ü  Data Analytics in Security Management

ü  Measuring Security Effectiveness and Impact

ü  Building Organizational Resilience

ü  Practical Session: Discussing the application of new technologies (e.g., AI) in enhancing NGO security.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor-Made Courses

We understand that every organization has unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives. Contact us to discuss how we can create a bespoke training program for you. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

 

Accommodation and Airport Pick-up

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202