Training Course on Conflict Resolution and Peacebuilding in Communities

Module 1: Understanding Conflict Dynamics

ü  Definitions and types of conflict

ü  Causes and escalation of conflicts

ü  The conflict cycle and its phases

ü  Impact of conflict on communities

ü  Practical Session: Conflict mapping exercise

Module 2: Conflict Analysis and Assessment Tools

ü  Frameworks for conflict analysis

ü  Stakeholder mapping and power dynamics

ü  Early warning signs of conflict

ü  Tools for assessing conflict drivers

ü  Practical Session: Applying conflict analysis tools to a case study

Module 3: Negotiation Techniques for Peacebuilders

ü  Principles of effective negotiation

ü  Win-win vs. zero-sum approaches

ü  Communication skills for negotiators

ü  Dealing with difficult negotiators

ü  Practical Session: Simulated negotiation scenarios

Module 4: Mediation and Dialogue Facilitation

ü  Role of a mediator in conflict resolution

ü  Steps in the mediation process

ü  Facilitating inclusive dialogues

ü  Managing emotions and tensions in mediation

ü  Practical Session: Mediation role-play

Module 5: Restorative Justice and Reconciliation

ü  Principles of restorative justice

ü  Traditional and modern reconciliation approaches

ü  Healing divided communities

ü  Building trust and social cohesion

ü  Practical Session: Designing a reconciliation workshop

Module 6: Trauma Healing and Psychosocial Support

ü  Understanding trauma in conflict-affected communities

ü  Psychological first aid

ü  Community-based healing approaches

ü  Self-care for peacebuilders

ü  Practical Session: Trauma awareness exercises

Module 7: Gender and Inclusivity in Peacebuilding

ü  Gender-sensitive conflict resolution

ü  Engaging women and marginalized groups

ü  Addressing sexual and gender-based violence

ü  Promoting youth participation in peace processes

ü  Practical Session: Gender-responsive peacebuilding planning

Module 8: Leadership and Community Mobilization for Peace

ü  Transformational leadership in peacebuilding

ü  Mobilizing communities for conflict prevention

ü  Building coalitions and networks

ü  Advocacy for policy change

ü  Practical Session: Developing a community peace action plan

Module 9: Designing Peacebuilding Programs

ü  Needs assessment for peace initiatives

ü  Logical framework approach for peace projects

ü  Resource mobilization and partnerships

ü  Conflict-sensitive programming

ü  Practical Session: Drafting a peacebuilding project proposal

Module 10: Monitoring and Evaluating Peace Initiatives

ü  Indicators for measuring peacebuilding success

ü  Participatory evaluation methods

ü  Learning and adapting peace programs

ü  Reporting and accountability

ü  Practical Session: Developing an M&E framework

About the Trainers

Our trainers are seasoned experts in conflict resolution, peacebuilding, and community development with over 15 years of field experience across Africa, Asia, and the Middle East. They have worked with the UN, NGOs, and government agencies, facilitating high-impact training programs and mediation processes.

Quality Statement

We are committed to delivering practical, interactive, and participant-centered training that ensures real-world applicability. Our courses are regularly updated to reflect the latest best practices in peacebuilding.

Tailor-Made Courses

We offer customized training programs to meet the specific needs of organizations, including in-house workshops and sector-specific peacebuilding solutions. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

ü  Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

ü  What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

ü  Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

ü  The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

ü  Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training. Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

ü  Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.

ü  Invoice: We can send a bill directly to you or your company.

ü  Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

ü  Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

ü  Participants may cancel attendance 14 days or more prior to the training commencement date.

ü  No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Accommodation and Airport Transfer

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202