Elite CBAP Certification Training Course: Mastering Business Analysis for Senior Professionals

Module 1: Introduction to CBAP Certification and the BABOK Guide

ü  Overview of the CBAP Certification and eligibility requirements

ü  Understanding the structure and philosophy of the BABOK® Guide v3

ü  Key concepts, core model, and Business Analysis Key Terms

ü  Relationships between the six Knowledge Areas

ü  Practical Session: Mapping your experience to the BABOK Knowledge Areas

 

Module 2: Underlying Competencies of a Business Analyst

ü  Analytical Thinking and Problem Solving

ü  Behavioral Characteristics

ü  Business Knowledge

ü  Communication Skills

ü  Interaction Skills

ü  Practical Session: Self-Assessment and Development Planning for Core Competencies

 

Module 3: Business Analysis Planning and Monitoring - Part 1: Plan BA Approach and Stakeholder Engagement

ü  Determine the Business Analysis Approach (Predictive vs. Adaptive)

ü  Identify and analyze stakeholders (RACI matrix, onion diagram)

ü  Plan Business Analysis Governance

ü  Plan Business Analysis Information Management

ü  Practical Session: Developing a Stakeholder Engagement Plan for a complex project

 

Module 4: Business Analysis Planning and Monitoring - Part 2: Plan BA Governance, Information Management, and Performance Improvements

ü  Defining the decision-making process and approval authority

ü  Selecting the appropriate tools and repository for BA information

ü  Determining metrics and continuous improvement activities

ü  Managing BA performance (metrics and improvement)

ü  Practical Session: Designing a Requirements Traceability Matrix and Version Control System

 

Module 5: Elicitation and Collaboration - Part 1: Prepare and Conduct Elicitation

ü  Preparing for Elicitation (scope, schedule, resources)

ü  Selecting appropriate elicitation techniques (Interviews, Workshops, Observation)

ü  Conducting Elicitation using various methods

ü  Addressing challenges during elicitation

ü  Practical Session: Facilitating a Requirements Gathering Workshop using MoSCoW Prioritization

 

Module 6: Elicitation and Collaboration - Part 2: Confirm Elicitation Results and Communicate BA Information

ü  Confirming Elicitation Results with stakeholders

ü  Documenting and recording BA information

ü  Communicating Business Analysis Information effectively (audience, purpose, format)

ü  Managing Stakeholder Collaboration

ü  Practical Session: Role-playing a formal presentation of key requirements to an executive steering committee

 

Module 7: Requirements Life Cycle Management - Part 1: Trace and Maintain Requirements

ü  Understanding the importance of Requirements Life Cycle Management

ü  Tracing Requirements (backward, forward, and lateral traceability)

ü  Maintaining Requirements (accuracy, current state)

ü  Ensuring requirements integrity

ü  Practical Session: Tracing requirements from business need to solution component in a sample project

 

Module 8: Requirements Life Cycle Management - Part 2: Prioritize and Assess Requirements Changes

ü  Prioritizing Requirements (methods and considerations)

ü  Assessing the impact of Requirements Changes

ü  Approving Requirements and managing sign-offs

ü  Analyzing the cost, benefit, and risk of a change

ü  Practical Session: Performing a Change Request Impact Analysis and presenting the recommendation

 

Module 9: Strategy Analysis - Part 1: Analyze Current State and Define Future State

ü  Analyzing Current State (Business Capabilities, Organizational Structure)

ü  Defining Future State (Goals, Objectives, and Scope)

ü  Identifying the business need and enterprise limitations

ü  Identifying key stakeholders and organizational units affected

ü  Practical Session: Developing a SIPOC model for a current business process

 

Module 10: Strategy Analysis - Part 2: Assess Risks and Define Change Strategy

ü  Assessing Risks associated with the change

ü  Identifying knowledge and skill gaps

ü  Defining the Change Strategy (Phases, Activities, Deliverables)

ü  Developing a Business Case summary

ü  Practical Session: Creating a High-Level Risk Assessment and Mitigation Plan for the proposed change

 

Module 11: Requirements Analysis and Design Definition - Part 1: Specify and Model Requirements

ü  Structuring Requirements for clarity and completeness

ü  Modeling Requirements (Process, Data, Interaction Models)

ü  Types of requirements (Business, Stakeholder, Solution, Transition)

ü  Using modeling tools and standards (UML, BPMN)

ü  Practical Session: Developing a Use Case and corresponding Activity Diagram

 

Module 12: Requirements Analysis and Design Definition - Part 2: Verify and Validate Requirements

ü  Verifying Requirements (quality control, completeness, consistency)

ü  Validating Requirements (value to the business, alignment with strategy)

ü  Defining acceptance criteria and test cases

ü  Reviewing requirements documentation

ü  Practical Session: Conducting a formal peer review session on a set of requirements

 

Module 13: Requirements Analysis and Design Definition - Part 3: Define Requirements Architecture and Design Options

ü  Defining Requirements Architecture (viewpoints, views)

ü  Analyzing Design Options (make vs. buy, COTS)

ü  Recommending the optimal Design Option

ü  Defining the Solution Scope

ü  Practical Session: Evaluating three potential solution design options based on predefined criteria

 

Module 14: Solution Evaluation - Part 1: Measure Solution Performance and Analyze Performance Measures

ü  Planning the Solution Evaluation Approach

ü  Measuring Solution Performance (metrics and indicators)

ü  Analyzing Performance Measures to identify gaps

ü  Collecting and analyzing data from the operational solution

ü  Practical Session: Developing a set of Key Performance Indicators (KPIs) for a new system implementation

 

Module 15: Solution Evaluation - Part 2: Assess Solution Limitations and Enterprise Limitations

ü  Assessing Solution Limitations (defects, usability issues, technical constraints)

ü  Assessing Enterprise Limitations (organizational, process, resource gaps)

ü  Determining root causes of performance variance

ü  Identifying potential workarounds

ü  Practical Session: Conducting a SWOT analysis on a recently deployed solution

 

Module 16: Solution Evaluation - Part 3: Recommend Action to Increase Solution Value

ü  Evaluating the effectiveness of the solution

ü  Recommending actions to increase solution value

ü  Proposing improvement initiatives

ü  Preparing the Solution Evaluation report

ü  Practical Session: Formulating a recommendation and justification for a significant post-implementation enhancement

 

Module 17: Techniques, Perspectives, and Agile Business Analysis

ü  Detailed review of all 50 BABOK techniques

ü  Understanding the BA Perspectives (Agile, Business Intelligence, IT, etc.)

ü  Key concepts of Business Analysis in an Agile Context

ü  Modeling techniques for different knowledge areas

ü  Practical Session: Applying the techniques of Decision Analysis and Financial Analysis to a case study

 

Module 18: CBAP Exam Preparation and Final Review

ü  CBAP Application and Examination Blue Print review

ü  Study strategies and test-taking tips

ü  Review of core concepts and challenging topics

ü  Final Q&A and knowledge check

ü  Practical Session: Full-length, timed CBAP certification mock exam simulation

About Our Trainers

 

Our certified business analysis professional training is delivered by a team of highly experienced and globally recognized instructors. Each trainer is a certified Certified Business Analysis Professional (CBAP) with a minimum of 10 years of practical, real-world experience in business analysis, project management, and strategic consulting across diverse industries. They bring a wealth of practical insights, case studies, and hands-on expertise to the classroom, moving beyond theoretical knowledge to focus on the application of BABOK principles in complex business environments. All trainers have a proven track record of guiding professionals to successfully achieve their CBAP certification.

 

Quality Statement

 

Phoenix Training Center is committed to providing the highest quality CBAP certification training course. Our curriculum is continuously updated to align with the latest version of the BABOK® Guide v3 and the IIBA's examination blueprint. We guarantee expert instruction, comprehensive study materials, and a highly interactive learning environment designed to ensure mastery of the subject matter and successful exam preparation. Your success in becoming a Certified Business Analysis Professional is our primary goal.

 

Tailor-Made Courses

 

In addition to our public schedule for this certified business analysis professional training, CBAP certification training, CBAP certification training course, we offer customized, in-house training solutions for organizations. We can tailor the course content, duration, and delivery method to address your company's specific project methodologies, business challenges, and team development needs. Contact us to discuss how we can create a bespoke training program for your business analysis team. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

ü  Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

ü  What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

ü  Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

ü  The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

ü  Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training. Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

ü  Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.

ü  Invoice: We can send a bill directly to you or your company.

ü  Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

ü  Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

ü  Participants may cancel attendance 14 days or more prior to the training commencement date.

ü  No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Accommodation and Airport Transfer

 

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202