Agile and Scrum Methodologies in ICT Projects Training Course

Module 1: Foundations of Agile and Lean Thinking

• The Agile Manifesto: values and 12 principles
• Core concepts of Lean software development and waste elimination
• Comparing Agile with traditional Waterfall methodology
• The benefits of empirical process control
• The importance of continuous feedback and adaptability

Module 2: The Scrum Framework and Roles

• Overview of the Scrum flow and timeboxes
• Deep dive into the Scrum Master role: servant leader and coach
• The Product Owner role: maximizing value and managing the business stake
• Responsibilities of the Development Team: cross-functionality and self-management
• Practical session: Role-playing and understanding the accountability boundaries of the three core Scrum roles

Module 3: Managing the Product Backlog and User Stories

• Definition and characteristics of the Product Backlog
• The Product Goal and techniques for roadmapping
• Writing effective User Stories using the INVEST criteria
• Backlog refinement and readying items for Sprint Planning
• Practical session: Creating and refining a Product Backlog for a sample ICT product, focusing on concise User Story writing

Module 4: Sprint Planning and Execution

• The purpose and timebox of the Sprint Planning event
• Defining the Sprint Goal and selecting Product Backlog Items
• Breaking down User Stories into actionable tasks
• Creating the Sprint Backlog and making commitments
• Practical session: Facilitating a Sprint Planning meeting, resulting in a defined Sprint Goal and a committed Sprint Backlog

Module 5: Scrum Ceremonies and Artifacts

• The Daily Scrum: purpose, structure, and synchronization
• The Sprint Review: demonstrating the Increment and gathering stakeholder feedback
• The Sprint Retrospective: inspecting the process and creating action items
• Understanding the definition of "Done" and its importance
• Practical session: Practicing and moderating a Sprint Review and Sprint Retrospective, emphasizing constructive feedback loops

Module 6: Scaling Scrum and Enterprise Agility

• Challenges of scaling Agile across multiple teams and large organizations
• Introduction to popular scaling frameworks (e.g., LeSS, Nexus)
• Aligning multiple team backlogs and managing dependencies
• The concept of a single Product Backlog for multiple teams
• Practical session: Analyzing a scaling case study and designing a communication structure for two interdependent Scrum Teams

Module 7: Agile Techniques for Project Estimation and Forecasting

• The limitations of traditional time-based estimation
• Relative estimation and the concept of Story Points
• Techniques for consensus: Planning Poker and Affinity Mapping
• Tracking progress: Burn-down Charts, Burn-up Charts, and Velocity
• Practical session: Conducting a Planning Poker session to estimate a set of User Stories for a project

Module 8: The Role of Engineering Practices in Agile

• Test-Driven Development (TDD) and Behavior-Driven Development (BDD)
• Continuous Integration (CI) and Continuous Delivery (CD)
• Pair Programming and Mob Programming for knowledge sharing
• Code Refactoring and maintaining technical excellence
• Practical session: Discussing and designing a "Definition of Done" that incorporates modern engineering and quality standards

Module 9: Agile Metrics, Reporting, and Continuous Improvement

• Metrics for value: Customer satisfaction and net promoter score (NPS)
• Metrics for flow: Lead Time, Cycle Time, and Throughput
• Identifying and addressing impediments and organizational blockers
• Techniques for running effective retrospectives (e.g., Five Whys, Starfish)
• Practical session: Analyzing a project's historical metrics (velocity and burn-down) and identifying three areas for process improvement

Module 10: Adopting and Implementing Agile and Scrum

• Strategies for initiating an Agile transformation within an organization
• Overcoming cultural barriers and resistance to change
• Coaching techniques for new Product Owners and Scrum Masters
• Maintaining organizational commitment and sustained agility
• Practical session: Developing a high-level 90-day adoption roadmap for integrating Scrum into a small ICT department

Requirements:

·       Participants should be reasonably proficient in English.

·       Applicants must live up to Phoenix Training Center admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254725012095 / +254724452588

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Armstrong Global Training & Development Center Limited should be paid in advance, 5 days to the training.

2. Invoice: We can send a bill directly to you or your company.

3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

2. Participants may cancel attendance 14 days or more prior to the training commencement date.

3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location. For further inquiries, please contact us on Tel: +254720272325 / +254725012095 / +254724452588 or Email training@phoenixtrainingcenter.com

Accommodation and Airport Transfer

Accommodation and Airport Transfer is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254725012095 / +254724452588