🤝 Advanced Global Diversity Training Course for Multinational Teams

Module 1: Foundations of Global Diversity and Inclusion (DEI)

ü  Defining the three pillars: Diversity, Equity, and Inclusion

ü  The business case for global diversity training and economic impact

ü  Understanding the dimensions of diversity (primary, secondary, organizational)

ü  The role of intersectionality in global identities

ü  Analyzing organizational maturity models for DEI

ü  Practical Session: Mapping Personal and Team Identities to the Dimensions of Diversity

 

Module 2: Unconscious Bias and Micro-aggression in the Global Workplace

ü  Identifying and understanding common cognitive biases (affinity, confirmation)

ü  Techniques for interrupting bias in decision-making processes

ü  Recognizing and responding to micro-aggressions and micro-inequities

ü  Strategies for intervening as an effective bystander

ü  The impact of bias on hiring and career trajectory

ü  Practical Session: Role-Playing Scenarios to Practice Bias Interruption Techniques

 

Module 3: Inclusive Leadership and Psychological Safety

ü  Key behaviours of an inclusive leader (curiosity, humility, courage)

ü  Creating psychological safety to encourage risk-taking and candid feedback

ü  The leader’s role in championing diversity initiatives

ü  Managing differences in communication styles and decision-making

ü  Fostering a sense of belonging for all team members

ü  Practical Session: Developing a Leadership Commitment Statement on Inclusion

 

Module 4: Managing Core Diversity Dimensions: Culture and Age

ü  Understanding cultural norms around hierarchy, time, and individualism

ü  Addressing generational diversity (Gen Z, Millennials, Boomers) in the workplace

ü  Bridging communication gaps between different age cohorts

ü  Managing global mobility and expatriate integration

ü  The impact of national holidays and religious practices

ü  Practical Session: Analyzing a Conflict Scenario Rooted in Cultural Misunderstanding

 

Module 5: Managing Core Diversity Dimensions: Gender and Ability

ü  Addressing global gender equality challenges and pay equity

ü  Implementing best practices for parental leave and flexible work arrangements

ü  Understanding accessibility and inclusion for people with disabilities (physical, neurodiversity)

ü  Designing inclusive meeting and workspace standards

ü  The business case for disability employment

ü  Practical Session: Auditing a Job Description for Gender and Ability Bias

 

Module 6: Global Policy Implementation and Legal Compliance

ü  Navigating disparate international labor laws related to discrimination

ü  Best practices for establishing global anti-harassment and anti-discrimination policies

ü  Compliance requirements for data collection and reporting across countries

ü  Practical Session: Drafting an Inclusive Policy for Religious Accommodation

 

Module 7: Talent Management: Inclusive Recruitment and Retention

ü  Auditing the recruitment pipeline for equitable outcomes

ü  Strategies for attracting diverse candidates globally

ü  Designing inclusive onboarding and mentorship programs

ü  Fair and equitable performance management and promotion processes

ü  Understanding exit interview data to improve retention

ü  Practical Session: Creating an Inclusive Interview Guide with Standardized Questions

 

Module 8: Leveraging Diversity for Innovation and High Performance

ü  The link between diverse teams and organizational innovation

ü  Techniques for facilitating productive debate and cognitive conflict

ü  Structuring diverse teams for optimal performance

ü  Utilizing inclusive problem-solving frameworks (e.g., reverse mentoring)

ü  Case studies on diversity driving market success

ü  Practical Session: Facilitating a Team Meeting Using Inclusive Ideation Techniques

 

Module 9: Measuring and Communicating Diversity Metrics

ü  Identifying key performance indicators (KPIs) for DEI success

ü  Ethical considerations in collecting and reporting sensitive data

ü  Creating a diversity dashboard and tracking progress transparently

ü  Communicating DEI results to internal and external stakeholders

ü  Using data to drive accountability for leaders

ü  Practical Session: Analyzing Sample Diversity Metrics and Recommending Interventions

 

Module 10: Developing a Strategic Global Diversity Action Plan

ü  Aligning the DEI strategy with overall business objectives

ü  Defining short-term, mid-term, and long-term goals

ü  Budgeting and resource allocation for key initiatives

ü  Creating an internal communication and training rollout plan

ü  Final review and presentation of the complete plan

ü  Practical Session: Final Capstone Project: Drafting a 12-Month Global Diversity Action Plan

About Our Trainers

 

Our trainers are certified Global D&I consultants and former Chief Diversity Officers (CDOs) with an average of 15 years of experience leading global diversity training initiatives for Fortune 100 companies. They specialize in developing and implementing DEI strategies across complex regulatory and cultural environments, ensuring the curriculum is grounded in both academic research and practical, high-stakes organizational change.

 

Quality Statement

 

Phoenix Training Center is committed to delivering a superior global diversity training course. We guarantee a rigorous, solutions-focused curriculum, expert-led instruction, and a strategic emphasis on building the inclusive leadership competencies necessary to maximize the value of diverse talent across your multinational organization.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

 

Tailor-Made Courses

We understand that every organization has unique challenges and opportunities as well as unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives.

We can customize this Course to focus on your industry, specific risk profile, or internal stakeholder dynamics. Contact us to discuss how we can create a bespoke training program that maximizes value and impact for your team. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

 

Accommodation and Airport Pick-up

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202