🛡️ Advanced Child Protection in Emergencies Case Management Training Course

Course Outline

 

Module 1: Foundations of Child Protection in Emergencies (CPiE)

ü  Defining CPiE and the Child Protection Minimum Standards (CPMS)

ü  The CPiE Risk Analysis Framework

ü  The Core Principles of Child Protection (Do No Harm, Child's Best Interests)

ü  Referral Mechanisms and Interagency Coordination

ü  Practical Session: Analyzing the CP Risks in a Simulated Emergency Context

 

Module 2: The Ethical and Legal Framework for Case Management

ü  The Convention on the Rights of the Child (CRC) in Practice

ü  Informed Consent and Assent from Children and Caregivers

ü  Mandatory Reporting and Referral Guidelines

ü  Legal Guardianship and Alternative Care Procedures

ü  Practical Session: Role-Playing Obtaining Informed Consent from a Caregiver

 

Module 3: The Five Steps of Case Management Overview

ü  Step 1: Identification and Registration

ü  Step 2: Assessment and Case Plan Development

ü  Step 3: Service Provision and Referral

ü  The Ongoing Role of the Case Worker

ü  Practical Session: Case Study Discussion Mapping the 5 Steps to an Individual Child's Journey

 

Module 4: Step 1: Identification and Registration

ü  Vulnerability Criteria and Prioritization of Cases

ü  Initial Contact and Building Rapport with Children

ü  Safe and Confidential Registration Procedures and Forms

ü  Triage Protocols for Urgent Cases

ü  Practical Session: Completing the Initial Identification and Registration Form for a New Case

 

Module 5: Step 2: Assessment and Best Interests Determination (BID)

ü  Conducting a Comprehensive Child Protection Assessment

ü  Interviewing Techniques for Children of Different Ages

ü  Defining and Conducting a Best Interests Assessment (BIA)

ü  Analyzing Safety and Risk Factors

ü  Practical Session: Conducting a Best Interests Assessment (BIA) using Standard Forms

 

Module 6: Step 3: Case Planning and Goal Setting

ü  Developing Specific, Measurable, Achievable, Relevant, Time-bound (SMART) Goals

ü  Involving the Child and Caregiver in Case Plan Development

ü  Prioritizing Interventions and Defining Timeframes

ü  Defining Roles and Responsibilities

ü  Practical Session: Drafting a Comprehensive Case Plan with SMART Goals

 

Module 7: Step 4: Implementation, Referral, and Follow-up

ü  Effectively Facilitating Referrals to Internal and External Services

ü  Service Monitoring and Tracking Service Uptake

ü  Regular Follow-up Visits and Case Review Meetings

ü  Adapting the Case Plan Based on New Information

ü  Practical Session: Role-Playing a Follow-up Visit to Review Case Plan Progress

 

Module 8: Step 5: Case Closure and Monitoring

ü  Criteria for Safe and Appropriate Case Closure

ü  Documentation Requirements for Closure

ü  Post-Closure Monitoring and Follow-up Procedures

ü  Transitioning Children to Long-Term Services

ü  Practical Session: Determining Appropriateness of Case Closure Using a Checklist

 

Module 9: Specialized Case Management: Unaccompanied and Separated Children (UASC)

ü  Immediate Interventions for UASC (Temporary Care, Registration)

ü  Determining the Child's Status and Vulnerability

ü  Managing Non-Family Alternative Care Placements

ü  Addressing Cross-Border and International Cases

ü  Practical Session: Developing an Emergency Case Plan for a Newly Identified UASC

 

Module 10: Specialized Case Management: Family Tracing and Reunification (FTR)

ü  The Guiding Principles and Priorities of FTR

ü  The Tracing Process and Use of Standardized Forms (Interagency Forms)

ü  Verification Procedures and Safeguarding Against Abduction

ü  Conducting Safe Reunification and Post-Reunification Monitoring

ü  Practical Session: Mapping the Steps for a Family Tracing Case from Referral to Reunification

 

Module 11: Specialized Case Management: Children Associated with Armed Forces and Groups (CAAFAG)

ü  Identification and DDR (Disarmament, Demobilization, Reintegration) Protocols

ü  Psychosocial Support Needs and Referral Pathways

ü  Stigma and Community Reintegration Challenges

ü  Interagency Guidelines on CAAFAG

ü  Practical Session: Developing a Reintegration Plan for a Former Child Soldier

 

Module 12: Specialized Case Management: Child Survivors of GBV and Sexual Exploitation

ü  Safety and Non-Judgmental Approach in GBV Case Management

ü  Minimum Standards for GBV Service Provision (Medical, Legal, Psychosocial)

ü  Confidentiality and Information Sharing in GBV Cases

ü  Addressing Child Marriage and Early Union Cases

ü  Practical Session: Role-Playing the Initial Assessment Interview with a Survivor of Sexual Violence

 

Module 13: Case Management Supervision and Quality Assurance

ü  The Role and Functions of a Case Management Supervisor

ü  Models of Supervision (Individual, Group, Peer)

ü  Quality Assurance Tools (Case File Audit, Checklists)

ü  Managing Case Loads and Burnout Prevention

ü  Practical Session: Conducting a Peer Case Supervision Review for a Complex Case

 

Module 14: Data Protection, Confidentiality, and Information Sharing Protocols

ü  Applying CPiE Information Management Protocols

ü  Principles of Confidentiality and Need-to-Know

ü  Secure Storage and Archiving of Case Files

ü  Ethical Use of Digital Case Management Systems

ü  Practical Session: Developing an Information Sharing Protocol Matrix for Interagency Use

 

Module 15: Psychosocial First Aid and Stress Management

ü  Providing Psychological First Aid (PFA) to Children and Families

ü  Recognizing Signs of Trauma and Burnout

ü  Self-Care and Stress Management Strategies for Case Workers

ü  Referral to Specialized Mental Health Services

ü  Practical Session: Role-Playing a PFA Intervention with an Affected Child

 

Module 16: Referral Pathways and Service Mapping Coordination

ü  Creating and Maintaining a Comprehensive Service Map

ü  Developing Standard Operating Procedures (SOPs) for Referrals

ü  Coordinating with other Sectors (Health, Education, Shelter)

ü  Interagency Protocols and Information Sharing in Referrals

ü  Practical Session: Analyzing and Refining an Existing Community Service Map for Gaps

 

Module 17: Documentation and The Case File Management System

ü  Best Practices in Case Note Writing (Fact vs. Opinion)

ü  Organizing the Case File (Physical and Digital)

ü  Auditing Case Files for Quality and Completeness

ü  Handover Procedures and Archiving

ü  Practical Session: Reviewing Case Notes for Confidentiality Violations and Bias

 

Module 18: Integrated Case Management Simulation and Review

ü  Complex Scenario Simulation Encompassing Multiple Vulnerabilities

ü  Group Debrief and Critical Incident Analysis

ü  Review of Key Learnings and Best Practices

ü  Certification and Next Steps in Professional Development

ü  Practical Session: Full-Day Integrated Case Management Simulation Exercise

About Our Trainers

 

Our trainers are seasoned Child Protection in Emergencies (CPiE) Specialists and Supervisors with a minimum of 15 years of field experience in complex humanitarian settings. They have extensive practical experience leading Family Tracing and Reunification (FTR) and specialized child protection in emergencies case management training programs, adhering to the CPMS and global Inter-Agency Guidelines. They are experts in ethical data management, BID, and GBV case management.

 

Quality Statement

 

We are committed to delivering a superior Child Protection in Emergencies Case Management Training Course that is ethically rigorous, technically accurate, and intensely focused on the safety and well-being of the child. Our program guarantees participants acquire the advanced skills necessary to implement a professional, standardized, and systematic case management approach in the most challenging emergency contexts.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

 

Tailor-Made Courses

We understand that every organization has unique challenges and opportunities as well as unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives.

We can customize this Course to focus on your industry, specific risk profile, or internal stakeholder dynamics. Contact us to discuss how we can create a bespoke training program that maximizes value and impact for your team. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

 

Accommodation and Airport Pick-up

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202