Training Course on Digital Leadership and Business Model Disruption for Digital Transformation Leaders

Course Outline

 

Module 1: The Imperative of Digital Transformation and Digital Leadership

ü  Defining digital transformation: more than just technology

ü  The characteristics of effective digital leaders

ü  Why digital transformation fails: common pitfalls

ü  Assessing organizational digital maturity

ü  Crafting a compelling digital vision and strategy

ü  Practical Session: Digital Transformation Readiness Assessment for Your Organization

 

Module 2: Understanding Business Model Disruption and Innovation

ü  Types of business model innovation (e.g., subscription, platform, freemium)

ü  Analyzing disruptive innovation frameworks (e.g., Christensen's theory)

ü  Identifying threats and opportunities from digital disruptors

ü  Designing and prototyping new digital business models

ü  The lean startup approach to digital innovation

ü  Practical Session: Business Model Canvas for a New Digital Venture

 

Module 3: Leveraging Emerging Technologies for Competitive Advantage

ü  Artificial Intelligence (AI) and Machine Learning (ML) in business

ü  Internet of Things (IoT) and pervasive connectivity

ü  Blockchain and distributed ledger technologies

ü  Cloud computing, Big Data, and advanced analytics

ü  Automation and robotics: impact on operations and workforce

ü  Practical Session: Identifying Strategic Applications of Emerging Tech for Your Business

 

Module 4: Building a Digital-First Culture and Agile Organization

ü  Shifting mindsets: from traditional to digital-first thinking

ü  Fostering a culture of experimentation, learning, and psychological safety

ü  Implementing agile methodologies (Scrum, Kanban, SAFe)

ü  Developing digital talent and upskilling the workforce

ü  Creating cross-functional digital teams

ü  Practical Session: Designing an Agile Transformation Roadmap

 

Module 5: Data-Driven Decision Making and Analytics Leadership

ü  The importance of data literacy for digital leaders

ü  Building a data strategy and governance framework

ü  Leveraging business intelligence and advanced analytics

ü  Ethical considerations in data collection and usage

ü  From data insights to actionable business decisions

ü  Practical Session: Developing Key Digital Performance Indicators (KPIs)

 

Module 6: Customer-Centric Digital Experience Design

ü  Understanding the digital customer journey

ü  Principles of user experience (UX) and user interface (UI) design

ü  Personalization and hyper-segmentation strategies

ü  Leveraging digital channels for enhanced customer engagement

ü  Designing seamless omnichannel experiences

ü  Practical Session: Customer Journey Mapping for a Digital Service

 

Module 7: Cybersecurity, Data Privacy, and Digital Trust

ü  The evolving landscape of cyber threats

ü  Developing a robust cybersecurity strategy

ü  Navigating data privacy regulations (e.g., GDPR, CCPA)

ü  Building digital trust with customers and stakeholders

ü  Incident response planning for cyber breaches

ü  Practical Session: Cybersecurity Risk Assessment and Mitigation Planning

 

Module 8: Leading Digital Transformation Projects and Change Management

ü  Project and program management for complex digital initiatives

ü  Overcoming resistance to digital change

ü  Communication strategies for digital transformation

ü  Stakeholder management in a digital context

ü  Measuring success and demonstrating ROI of digital investments

ü  Practical Session: Developing a Digital Transformation Change Management Plan

 

Module 9: Digital Ecosystems, Partnerships, and Platforms

ü  Understanding platform business models and network effects

ü  Building strategic partnerships in the digital age

ü  Leveraging open innovation and external ecosystems

ü  API strategies and integration best practices

ü  Co-creation with customers and partners

ü  Practical Session: Mapping a Digital Ecosystem for Your Industry

 

Module 10: Future-Proofing Strategy and Continuous Digital Innovation

ü  Scenario planning for disruptive digital futures

ü  The role of continuous learning and adaptation

ü  Building organizational resilience in a volatile digital world

ü  Fostering an innovation pipeline and venturing capabilities

ü  Leadership for sustainable digital advantage

ü  Practical Session: Crafting a Continuous Digital Innovation Strategy

About Our Trainers

Our trainers are visionary digital leaders and renowned experts with extensive experience in leading large-scale digital transformations and innovating business models across diverse industries. They bring a wealth of practical, hands-on knowledge from their careers as Chief Digital Officers, Heads of Innovation, and senior technology executives at pioneering organizations. Our instructors are not only adept at the theoretical frameworks of digital strategy but also seasoned practitioners who have successfully navigated the complexities of digital disruption, ensuring that participants gain actionable insights grounded in real-world success.

 

Quality Statement

 

We are committed to delivering cutting-edge training programs that empower Digital Transformation Leaders with the advanced knowledge, practical tools, and strategic insights necessary to effectively lead digital initiatives and navigate business model disruption. Our curriculum is expertly designed, continuously updated to reflect the latest technological advancements and market shifts, and delivered through highly interactive methodologies to ensure profound learning and immediate applicability in today's dynamic digital economy.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor-Made Courses

We understand that every organization has unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives. Contact us to discuss how we can create a bespoke training program for you. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

 

Accommodation and Airport Pick-up

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202