Training Course on Advanced Accident Investigation and Root Cause Analysis for Safety Professionals

Course Outline

Module 1: Introduction to Incident and Accident Investigation

ü  The importance of a thorough investigation

ü  The difference between an incident, near-miss, and accident

ü  The role of the investigator

ü  The benefits of a formal accident investigation root cause analysis training

ü  Practical Session: Reviewing a mock incident report to identify missing information

Module 2: The Investigation Process: From Notification to Reporting

ü  The investigation lifecycle

ü  Setting up an investigation team

ü  Initial response and scene preservation

ü  Developing an investigation plan

ü  Practical Session: Creating an investigation checklist for a simulated workplace accident

Module 3: Evidence Collection and Scene Management

ü  Securing the scene and controlling access

ü  Collecting physical evidence

ü  Taking photographs and video footage

ü  The importance of witness statements

ü  Practical Session: A simulated incident scene walk-through for evidence collection

Module 4: The Human Factor in Accidents

ü  Understanding human error vs. systemic failure

ü  The Swiss Cheese Model of Accident Causation

ü  Cognitive biases and their impact on investigations

ü  Techniques for effective witness interviews

ü  Practical Session: Role-playing a witness interview and documenting the findings

Module 5: Introduction to Root Cause Analysis (RCA)

ü  Defining root cause analysis

ü  The "5 Whys" technique

ü  Cause and effect analysis with Fishbone diagrams

ü  The Causal Factor Charting method

ü  Practical Session: Using the 5 Whys and a Fishbone diagram to analyze a simple case study

Module 6: Advanced RCA Tools and Techniques

ü  Introduction to more advanced RCA models (e.g., TapRooT®, Apollo)

ü  Fault Tree Analysis and Event Tree Analysis

ü  Barrier Analysis

ü  Analyzing a complex multi-factor accident

ü  Practical Session: Conducting a complex RCA using an advanced methodology on a detailed case study

Module 7: Developing Corrective and Preventive Actions

ü  The difference between corrective and preventive actions

ü  The hierarchy of controls

ü  Developing smart and effective solutions

ü  Implementing and tracking corrective actions

ü  Practical Session: Brainstorming and prioritizing corrective actions for a case study incident

Module 8: Reporting and Communication of Findings

ü  The components of a comprehensive investigation report

ü  Communicating findings to different audiences (e.g., management, employees)

ü  Making recommendations and ensuring follow-through

ü  The ethical responsibilities of an investigator

ü  Practical Session: Writing a formal investigation report based on a completed case study

Module 9: Legal and Ethical Considerations

ü  Legal requirements for incident reporting

ü  Managing legal privilege and confidentiality

ü  The ethics of investigation

ü  Best practices for maintaining objectivity

ü  Practical Session: Discussing legal and ethical dilemmas in a case study

Module 10: Building a Proactive Safety Culture

ü  The link between investigation and a proactive safety culture

ü  Using data from investigations to drive continuous improvement

ü  The role of leadership in fostering a just culture

ü  Integrating RCA into your organization's safety management system

ü  Practical Session: Developing a plan for using investigation findings to improve safety culture

About Our Trainers

Our trainers are certified safety professionals with extensive experience in leading complex incident investigations across various industries. They have a deep understanding of human factors, risk management, and regulatory compliance. Their practical, hands-on approach ensures that participants not only learn the theory but also gain the confidence to apply these skills effectively in real-world scenarios.

Quality Statement

We are committed to delivering a premier accident investigation root cause analysis training experience. Our course materials are continuously updated to reflect the latest industry standards, technologies, and methodologies. We ensure a high-quality learning environment with a focus on practical application and individual support.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor-Made Courses

We understand that every organization has unique challenges and opportunities as well as unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives. We can customize this Course to focus on your industry, specific risk profile, or internal stakeholder dynamics. Contact us to discuss how we can create a bespoke training program that maximizes value and impact for your team. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

Accommodation and Airport Pick-up

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202