Strategic Peacebuilding Course: Advanced Conflict Resolution Training for Displaced Communities

Module 1: Dynamics of Conflict in Displacement Contexts

ü  Definition and types of displacement (Refugees vs. IDPs)

ü  Anatomy of a conflict: Needs, Interests, and Positions

ü  Common triggers of violence in temporary settlements

ü  The lifecycle of conflict in displacement zones

ü  Practical Session: Creating a "Conflict Tree" for a specific displacement scenario

 

Module 2: The "Do No Harm" Principle and Conflict Sensitivity

ü  Understanding the impact of aid on local conflict dynamics

ü  Dividers and Connectors analysis

ü  Identifying unintentional negative impacts of humanitarian intervention

ü  Mainstreaming peacebuilding into emergency response

ü  Practical Session: Reviewing an aid distribution plan for conflict risks

 

Module 3: Psychological Impacts of Displacement on Conflict Behaviour

ü  Trauma, PTSD, and their role in social aggression

ü  Loss of identity and the "victim" vs. "survivor" mentality

ü  How displacement changes family and community power structures

ü  Coping mechanisms and maladaptive behaviours

ü  Practical Session: Role-play exercise on managing a trauma-induced outburst

 

Module 4: Stakeholder Mapping and Power Analysis

ü  Identifying formal and informal community leaders

ü  Mapping influence and interest groups in camps

ü  The role of women and youth in the power hierarchy

ü  Using the Venn Diagram of stakeholder relationships

ü  Practical Session: Designing a comprehensive stakeholder map for a mock refugee camp

 

Module 5: Communication Skills: Active Listening and De-escalation

ü  Non-violent communication (NVC) techniques

ü  Cross-cultural communication barriers

ü  Use of "I" statements in high-tension dialogue

ü  Body language and non-verbal cues in conflict zones

ü  Practical Session: Simulation of a de-escalation encounter with an angry community group

 

Module 6: Mediation Frameworks for Multi-Cultural Communities

ü  The five stages of the mediation process

ü  Remaining neutral in a high-bias environment

ü  Creating safe spaces for dialogue

ü  Documenting agreements and follow-up protocols

ü  Practical Session: Full-length mediation simulation with feedback

 

Module 7: Resource-Based Conflict: Land, Water, and Aid Distribution

ü  Negotiating resource access between IDPs and host communities

ü  Conflict-sensitive aid distribution models

ü  Managing perceptions of "favouritism" in aid

ü  Collaborative resource management committees

ü  Practical Session: Drafting a resource-sharing agreement template

 

Module 8: Gender-Based Violence (GBV) and Conflict Resolution

ü  The link between displacement, conflict, and GBV

ü  Safe reporting mechanisms for survivors

ü  Male engagement in GBV prevention

ü  Ethical considerations in mediating gender-related disputes

ü  Practical Session: Developing a referral pathway for conflict-induced GBV cases

 

Module 9: Restorative Justice and Traditional Dispute Resolution

ü  Principles of restorative vs. retributive justice

ü  Integrating tribal or indigenous law with modern mediation

ü  Circles of peace and community healing

ü  Limitations of traditional systems in a human rights context

ü  Practical Session: Simulation of a restorative justice circle

 

Module 10: Human Rights and Legal Frameworks for Displaced Persons

ü  The 1951 Refugee Convention and regional laws

ü  Housing, Land, and Property (HLP) rights for returnees

ü  Legal status and its impact on conflict vulnerability

ü  Access to local justice systems for displaced persons

ü  Practical Session: Legal aid counselling simulation

 

Module 11: Inter-faith and Inter-ethnic Dialogue Techniques

ü  Managing religious sensitivities in displacement

ü  Common ground identifying exercises

ü  Organizing inter-community cultural exchange events

ü  Countering hate speech and rumours

ü  Practical Session: Facilitating a mock inter-faith "peace table"

 

Module 12: Youth Engagement and Preventing Radicalization in Camps

ü  Vulnerability of displaced youth to extremist recruitment

ü  Creating constructive outlets: Sports, arts, and vocational peace

ü  Youth as peace ambassadors in displaced communities

ü  Mentorship programs for at-risk young adults

ü  Practical Session: Designing a youth-led community service project

 

Module 13: Negotiation Tactics for Community Leaders

ü  Interest-based negotiation (The Harvard Model)

ü  BATNA (Best Alternative to a Negotiated Agreement)

ü  Negotiating with authorities for better services

ü  Managing internal dissent within a displaced group

ü  Practical Session: Group negotiation simulation for camp facilities

 

Module 14: Integrating Peacebuilding into Livelihood Programs

ü  Economic interdependence as a tool for peace

ü  Joint markets for displaced and host communities

ü  Skills training as a de-escalation tool

ü  Micro-finance and social cohesion

ü  Practical Session: Designing a "business for peace" project proposal

 

Module 15: Conflict Monitoring and Early Warning Systems

ü  Identifying indicators of impending violence

ü  Community-based reporting mechanisms

ü  Information verification and rumour management

ü  Mobile technology in conflict monitoring

ü  Practical Session: Setting up a "Peace Monitoring Dashboard"

 

Module 16: Building Social Cohesion with Host Communities

ü  Addressing host community grievances and "aid envy"

ü  Shared infrastructure projects (Schools, Clinics)

ü  Advocacy for inclusive local policies

ü  Managing urban displacement vs. camp displacement

ü  Practical Session: Drafting a social cohesion strategy document

 

Module 17: Trauma-Informed Conflict Resolution Strategies

ü  Creating "brave spaces" for reconciliation

ü  Psychological first aid during mediation

ü  Self-care for the mediator (Secondary trauma prevention)

ü  Art and play therapy in children's conflict resolution

ü  Practical Session: Practicing grounding techniques for mediators

 

Module 18: Capstone: Developing a Community Peace Action Plan

ü  Synthesizing all conflict resolution training for displaced communities

ü  Identifying priority conflict zones in your current operational area

ü  Building an implementation timeline

ü  Presentation of final peace action plans

ü  Practical Session: Peer review and finalization of the Action Plan

About Our Trainers

 

Our trainers are veteran peacebuilders with over 15 years of experience in the world’s most complex displacement zones. They have served with the UN, ICRC, and major international NGOs in conflict-affected regions. Each facilitator holds advanced degrees in Peace and Conflict Studies and is certified in trauma-informed care. Their approach to conflict resolution training for displaced communities is grounded in actual field success and restorative practices.

 

Quality Statement

 

Phoenix Center for Policy, Research and Training is committed to delivering world-class educational standards. Our conflict resolution training for displaced communities is updated annually to reflect the latest global humanitarian trends and the newest peacebuilding research. We guarantee a safe, inclusive, and highly practical learning environment.

 

Tailor-Made Courses

 

We understand that every organization has unique challenges and opportunities as well as unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives. We can customize this conflict resolution training for displaced communities to focus on your specific geographical region, cultural context, or the specific nature of your project.

 

Admission Criteria

 

ü  Participants should be reasonably proficient in English.

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

 

Terms and Conditions

 

ü  Discounts: Organizations sponsoring Four Participants will have the 5th attend Free

ü  What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.

ü  Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.

ü  Course Improvement: The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.

ü  Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

 

Booking for Training

 

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training. Or call us on +254720272325 / +254737296202

 

Payment Options

 

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

ü  Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.

ü  Invoice: We can send a bill directly to you or your company.

ü  Deposit directly into Bank Account (Account details provided upon request)

 

Cancellation Policy

 

ü  Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.

ü  Participants may cancel attendance 14 days or more prior to the training commencement date.

ü  No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

 

Accommodation and Airport Transfer

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202