Mastering Change: Adaptability and Flexibility Training Course

Course Outline

Module 1: The Psychology of Change

ü  Understanding the human brain's response to change

ü  The change curve: stages of reaction to change

ü  Recognizing personal resistance to change

ü  The difference between change and transition

ü  Practical Session: Mapping personal reactions to a past change event

Module 2: The Adaptability Mindset

ü  Cultivating a growth mindset vs. a fixed mindset

ü  The power of a positive attitude

ü  Shifting perspectives and reframing challenges

ü  Embracing ambiguity and uncertainty

ü  Practical Session: Mindset-shifting exercise using real-life scenarios

Module 3: Emotional Intelligence and Self-Awareness

ü  The five components of emotional intelligence

ü  Identifying your triggers and emotional patterns

ü  Strategies for self-regulation and managing emotional responses

ü  The link between emotional intelligence and adaptability

ü  Practical Session: Self-awareness journaling and group reflection

Module 4: Building Resilience

ü  What is resilience and why is it important?

ü  The pillars of personal resilience

ü  Developing stress management techniques

ü  The role of physical and mental well-being in resilience

ü  Practical Session: Guided mindfulness and breathing exercises

Module 5: Communicating and Influencing during Change

ü  The importance of transparent communication

ü  Active listening and empathetic responses

ü  Influencing others and managing expectations

ü  Communicating effectively with different personality types

ü  Practical Session: Role-playing a difficult conversation during a period of change

Module 6: Navigating Uncertainty and Stress

ü  Identifying sources of stress in a changing environment

ü  Building a support network

ü  Setting boundaries and managing workload

ü  Time management techniques for unpredictable situations

ü  Practical Session: Creating a personal stress management toolkit

Module 7: Creative Problem-Solving

ü  Thinking outside the box: breaking old patterns

ü  Brainstorming techniques for new solutions

ü  The importance of experimentation and "failing forward"

ü  Fostering a culture of innovation

ü  Practical Session: A group challenge requiring a creative solution

Module 8: Embracing Continuous Learning

ü  The concept of being a lifelong learner

ü  Identifying new skills and knowledge needed for change

ü  Building a personal learning plan

ü  Leveraging feedback for continuous improvement

ü  Practical Session: Developing a personal skills gap analysis

Module 9: The Role of a Change Agent

ü  Leading by example

ü  Inspiring and motivating others through change

ü  Building trust and psychological safety in a team

ü  The ethics of change leadership

ü  Practical Session: A simulation where participants lead a team through a change

Module 10: Developing Your Personal Adaptability Plan

ü  Synthesizing learning from the adaptability and flexibility training

ü  Creating a personal action plan for future challenges

ü  Identifying key strengths and areas for growth

ü  Peer coaching on individual plans

ü  Practical Session: Presenting and receiving feedback on a personal adaptability plan

About Our Trainers

Our trainers are experts in organizational psychology, change management, and leadership development. They bring a wealth of practical experience from working with diverse industries to help professionals and organizations navigate complexity. Each trainer holds advanced certifications and is committed to creating a dynamic and supportive learning environment.

Quality Statement

We are dedicated to providing the highest quality adaptability training courses that deliver measurable results. Our curriculum is based on proven psychological principles and modern leadership theories, ensuring that every participant gains practical, valuable skills they can apply immediately. We are committed to your success and professional growth.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor-Made Courses

We understand that every organization has unique challenges and opportunities as well as unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives.

We can customize this Course to focus on your industry, specific risk profile, or internal stakeholder dynamics. Contact us to discuss how we can create a bespoke training program that maximizes value and impact for your team. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

Accommodation and Airport Pick-up

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202