Masterclass in Train the Trainer Certification Course

Course Outline

Module 1: The Foundations of Adult Learning

ü  Understanding adult learning theories (Andragogy)

ü  The role of the trainer vs. the teacher

ü  Creating a positive and inclusive learning environment

ü  Motivating adult learners

ü  Practical Session: Designing an Icebreaker Activity

Module 2: Designing Effective Training Programs

ü  Conducting a needs analysis (TNA)

ü  Writing clear learning objectives

ü  Structuring your training content logically

ü  The ADDIE model of instructional design

ü  Practical Session: Developing a Training Session Plan

Module 3: Dynamic Presentation and Public Speaking Skills

ü  Body language and vocal variety

ü  Using visual aids effectively (PowerPoint, flip charts, etc.)

ü  Engaging your audience from the start

ü  Managing presentation anxiety

ü  Practical Session: Delivering a 5-minute Presentation with Feedback

Module 4: Facilitation Techniques and Group Dynamics

ü  The difference between presenting and facilitating

ü  Guiding group discussions

ü  Encouraging participation from all learners

ü  Handling difficult questions and interruptions

ü  Practical Session: Facilitating a Small Group Discussion

Module 5: Crafting Engaging Training Materials

ü  Developing participant guides and handouts

ü  Designing interactive exercises and activities

ü  Creating compelling case studies and scenarios

ü  Using technology to enhance learning

ü  Practical Session: Building an Interactive Training Activity

Module 6: Managing Challenging Training Situations

ü  Dealing with disruptive or disengaged participants

ü  Managing conflict within a group

ü  Handling "know-it-alls" and silent participants

ü  Staying on track when discussions go off-topic

ü  Practical Session: Role-Playing a Challenging Training Scenario

Module 7: Giving and Receiving Constructive Feedback

ü  The principles of effective feedback

ü  Techniques for providing actionable feedback to learners

ü  Creating a feedback-rich learning culture

ü  Receiving feedback on your own training delivery

ü  Practical Session: Delivering and Receiving Peer Feedback

Module 8: The Art of Storytelling in Training

ü  Understanding the power of stories to teach and inspire

ü  Structuring a compelling story

ü  Using personal anecdotes and metaphors

ü  Incorporating stories into your training content

ü  Practical Session: Crafting and Telling a Story to Illustrate a Learning Point

Module 9: Training Evaluation and Measuring ROI

ü  The four levels of training evaluation (Kirkpatrick Model)

ü  Designing effective surveys and assessments

ü  Calculating the return on investment (ROI) for training

ü  Using feedback to continuously improve

ü  Practical Session: Developing a Training Evaluation Plan

Module 10: The Certified Trainer Capstone Project

ü  Planning a full 20-minute training module

ü  Delivering the training module to the class

ü  Receiving comprehensive feedback from the instructor and peers

ü  Final review and certification requirements

ü  Practical Session: Delivering Your Final Training Module

About Our Trainers

Our trainers are certified professionals with extensive experience in corporate training, adult education, and instructional design. With over a decade of experience in their respective fields, they have trained thousands of participants across diverse industries. They hold professional certifications and bring a wealth of practical, real-world knowledge to the classroom, ensuring the training is not just theoretical but immediately applicable.

Quality Statement

Our commitment is to deliver a superior training of trainers’ course that empowers you to excel. We maintain a focus on practical application, small class sizes for personalized attention, and a curriculum that is continuously updated to reflect the latest advancements in adult learning and training methodologies. Your success as a trainer is our top priority.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor-Made Courses

We understand that every organization has unique challenges and opportunities as well as unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives. We can customize this Course to focus on your industry, specific risk profile, or internal stakeholder dynamics. Contact us to discuss how we can create a bespoke training program that maximizes value and impact for your team. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

Accommodation and Airport Pick-up

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202