Masterclass in ERP Systems Training and Certification Course

Course Outline

Module 1: ERP Fundamentals and Business Justification

ü  What is an ERP System?

ü  The benefits and challenges of ERP implementation

ü  The role of an ERP Learning Center

ü  The ERP ecosystem and key vendors

ü  Developing a business case and ROI for ERP

ü  Practical Session: Crafting a Business Case for an ERP System

Module 2: ERP Project Lifecycle and Methodologies

ü  Overview of the ERP implementation lifecycle

ü  Project management for ERP (e.g., Agile vs. Waterfall)

ü  Defining project scope and success criteria

ü  Building and managing an effective project team

ü  Risk management in ERP projects

ü  Practical Session: Developing a Project Charter for an ERP Implementation

Module 3: Business Process Mapping and Gap Analysis

ü  Introduction to business process analysis

ü  Techniques for process mapping (e.g., flowcharts, swimlane diagrams)

ü  Identifying gaps between current and future state processes

ü  Aligning business processes with ERP functionality

ü  Best practices for process re-engineering

ü  Practical Session: Mapping a "Procure-to-Pay" Process and Identifying Gaps

Module 4: ERP Data Migration and Management

ü  The importance of data in an ERP system

ü  Data governance and cleansing strategies

ü  Planning and executing a data migration plan

ü  Data mapping and transformation techniques

ü  Data validation and reconciliation post-migration

ü  Practical Session: Creating a Data Migration Plan for a Sample Dataset

Module 5: ERP Configuration and Customization

ü  Understanding standard configuration vs. custom development

ü  Configuring system settings and user roles

ü  Workflow design and automation

ü  Best practices for minimal customization

ü  The impact of customization on upgrades and support

ü  Practical Session: Hands-on Configuration of a Specific ERP Module (e.g., creating a new user role)

Module 6: ERP Functional Modules: Finance & Accounting

ü  Overview of the financial management module

ü  General ledger, accounts payable, and accounts receivable

ü  Budgeting, forecasting, and financial reporting

ü  Fixed asset management

ü  Best practices for financial controls and compliance

ü  Practical Session: Generating a Financial Report from a Sample ERP System

Module 7: ERP Functional Modules: Supply Chain & Operations

ü  Overview of the supply chain management module

ü  Inventory management, warehousing, and logistics

ü  Procurement and vendor management

ü  Manufacturing and production planning

ü  Sales, order management, and customer relationship management (CRM)

ü  Practical Session: Simulating an Inventory Management Workflow

Module 8: Change Management and User Training

ü  The critical role of change management in ERP projects

ü  Strategies for overcoming resistance to change

ü  Developing a comprehensive communication plan

ü  Designing and delivering effective user training programs

ü  Post-training support and help desk establishment

ü  Practical Session: Drafting a Communication Plan for ERP Go-Live

Module 9: System Testing and Go-Live Strategies

ü  Creating a test plan and test cases

ü  Different types of testing (unit, integration, UAT)

ü  Managing defects and bug tracking

ü  Go-live readiness checklist and cutover planning

ü  Post-go-live support and stabilization

ü  Practical Session: Writing Test Cases for a Specific ERP Functionality

Module 10: Post-Implementation and Certification Preparation

ü  Post-implementation review and continuous improvement

ü  The future of ERP and emerging trends

ü  Review of key concepts for the certification exam

ü  Effective study techniques and exam strategies

ü  A full-length practice exam simulation

ü  Practical Session: Reviewing Practice Exam Results and Q&A Session

About Our Trainers

Our trainers are seasoned ERP professionals and consultants with extensive real-world experience across various industries. They are certified in multiple ERP platforms and have a deep understanding of the intricacies of ERP implementation, from a technical and business perspective. Our instructors are passionate about sharing their knowledge and have a proven track record of guiding participants to successful certification and career advancement.

Quality Statement

At Phoenix Training Center, we are committed to providing a premier ERP System Training Course that empowers professionals with the skills to drive organizational transformation. Our curriculum is meticulously designed and regularly updated to reflect the latest industry trends and best practices. Our hands-on, practical approach, combined with the expertise of our trainers, ensures that participants gain real-world competencies and are well-prepared for their ERP System Training Certification.

Tailor-Made Courses

We recognize that every organization's needs are unique. Phoenix Training Center offers tailor-made training solutions to address your specific requirements. We can customize this ERP Training to focus on a particular ERP system, your company’s unique business processes, or specific modules. Contact us to discuss how we can create a bespoke training program that delivers maximum value for your team and helps you build a successful ERP Learning Center within your organization.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor-Made Courses

We understand that every organization has unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives. Contact us to discuss how we can create a bespoke training program for you. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

Accommodation and Airport Pick-up

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202