Enterprise Resource Planning Software Training, Implementation and Certification Training Course

Course Outline

Module 1: ERP Fundamentals and Business Case Development

ü  What is ERP? Core concepts and components

ü  The evolution and benefits of ERP systems

ü  Developing a business case for ERP implementation

ü  Justifying the investment and calculating ROI

ü  The role of a Certified Implementer of Enterprise Resource Planning

ü  Practical Session: Building a Business Case for a Hypothetical ERP Project

Module 2: ERP Project Management and Implementation Methodology

ü  Overview of ERP implementation methodologies (e.g., Waterfall, Agile)

ü  Key phases of an ERP project lifecycle

ü  Scoping, planning, and resource allocation

ü  Risk management in ERP projects

ü  Managing project timelines and budgets

ü  Practical Session: Creating an ERP Project Timeline and Stakeholder Matrix

Module 3: Business Process Mapping and Gap Analysis

ü  Introduction to business process analysis for ERP

ü  Techniques for process mapping and documentation

ü  Conducting a gap analysis between current and future state processes

ü  Identifying opportunities for process re-engineering

ü  Aligning business processes with ERP functionalities

ü  Practical Session: Mapping an "As-Is" Process and identifying Gaps

Module 4: ERP Software Selection and Vendor Management

ü  Defining functional and technical requirements

ü  Creating a Request for Proposal (RFP)

ü  Evaluating ERP vendors and software solutions

ü  Negotiation and contract management

ü  The importance of vendor partnership

ü  Practical Session: Scoring a Sample Vendor RFP Response

Module 5: Data Management and Migration Strategies

ü  Data governance and cleansing

ü  Developing a data migration plan

ü  Data mapping and transformation techniques

ü  Tools for data migration

ü  Validating data post-migration

ü  Practical Session: Planning a Data Migration Strategy for Customer Records

Module 6: ERP Configuration and Customization

ü  Understanding the difference between configuration and customization

ü  Core module configuration (e.g., Finance, HR, Supply Chain)

ü  Designing workflows and user permissions

ü  The risks and benefits of customization

ü  Leveraging out-of-the-box functionalities

ü  Practical Session: Hands-on Configuration of a Sample ERP Module

Module 7: Change Management and User Adoption

ü  The importance of change management in ERP

ü  Identifying and managing resistance to change

ü  Communication and training strategies

ü  Building a change management team

ü  Measuring user adoption and satisfaction

ü  Practical Session: Developing a Communication Plan for ERP Rollout

Module 8: System Testing and Quality Assurance

ü  Developing a comprehensive test plan

ü  Types of ERP testing (e.g., unit, integration, user acceptance testing)

ü  Creating test cases and scenarios

ü  Managing defects and bug resolution

ü  The role of testing in a successful implementation

ü  Practical Session: Writing Test Cases for a Specific ERP Functionality

Module 9: Go-Live and Post-Implementation Support

ü  Planning the Go-Live weekend

ü  Transitioning to the new system

ü  Post-implementation review and support structure

ü  Managing system enhancements and updates

ü  Continuous improvement and value realization

ü  Practical Session: Creating a Go-Live Readiness Checklist

Module 10: Advanced ERP Concepts and Certification Exam Preparation

ü  Emerging trends in ERP (e.g., Cloud ERP, AI in ERP)

ü  Integration with other business systems

ü  ERP security and compliance

ü  Best practices for maintaining Enterprise Resource Planning Certification

ü  Review of key concepts and practice questions

ü  Practical Session: Simulation of a Certification Exam with a Q&A Review

About Our Trainers

Our trainers are highly experienced ERP implementers, certified consultants, and project managers with a proven track record of successful ERP projects. They possess extensive knowledge of various ERP systems and have deep practical experience in diverse industries. Our instructors are dedicated to providing a hands-on, engaging, and informative learning environment, ensuring participants not only understand the concepts but also gain the practical skills needed to become a competent and Certified Implementer of Enterprise Resource Planning.

Quality Statement

Phoenix Training Center is dedicated to offering a high-quality, comprehensive, and up-to-date Enterprise Resource Planning Software Training. Our Enterprise Resource Planning Course is meticulously designed to provide participants with the skills and knowledge required to excel in the field. We are committed to an interactive learning approach and the highest standards of professional training to ensure our participants are well-prepared for their Enterprise Resource Planning Certification and future career success.

Admission Criteria

ü  Participants should be reasonably proficient in English. 

ü  Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.

Terms and Conditions

1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
5. Approval of Course: Our Programs are NITA Approved. Participating organizations can therefore claim reimbursement on fees paid in accordance with NITA Rules.

Booking for Training

Simply send an email to the Training Officer on training@phoenixtrainingcenter.com and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737296202

Payment Options

We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
2. Invoice: We can send a bill directly to you or your company.
3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
2. Participants may cancel attendance 14 days or more prior to the training commencement date.
3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor-Made Courses

We understand that every organization has unique training needs. Phoenix Training Center offers tailor-made courses designed to address specific requirements and challenges faced by your team or organization. Whether you need a customized curriculum, a specific duration, or on-site delivery, we can adapt our expertise to provide a training solution that perfectly aligns with your objectives. Contact us to discuss how we can create a bespoke training program for you. For further inquiries, please contact us on Tel: +254720272325 / +254737296202 or Email training@phoenixtrainingcenter.com

Accommodation and Airport Pick-up

For physical training attendees, we can assist with recommendations for accommodation near the training venue. Airport pick-up services can also be arranged upon request to ensure a smooth arrival. Please inform us of your travel details in advance if you require these services. For reservations contact the Training Officer on Email: training@phoenixtrainingcenter.com or on Tel: +254720272325 / +254737296202