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Training Course on Business Continuity Management


About The Course

Course Description

Everyone in an organization wants the business to continue to run smoothly even during tough and uncertain times. As the business depends on the internal and external factors to function smoothly, this makes it necessary for the business to recognize the indicators of threat to this continuity. The strength of your staff is a crucial internal business factor. It is the motivated, aware and talented staff who add value to the business. The business processes and mutual relationships in the departments and among staff significantly impact business effectiveness and efficiency.

In a high-performing workplace, staff are talented. They work together and collaborate on ideas and resolutions towards managing the potential threats faced by the corporate. Though the managers in the business units work towards bettering the internal function continually, the company cannot afford to ignore the possible external threats which have a major bearing on the fortunes of the business entity. A perfect balance in managing the strengths of internal operations, recognition of potential opportunities and threats outside of the operations are keys to the success of a business. Thus, everyone in the company must be aware of the consequences and solutions.

This Training Course on Business Continuity Management offered by Phoenix Center for Policy, Research and Training focuses on creating a self-empowered management system for business continuity. This will help you with a process-driven approach to any external threats that might arise.

Course Objectives

Upon the successful completion of this Training Course on Business Continuity Management, participants will be empowered and will be able to:

  • Build Capabilities to auto-manage the business to deal with any potential threat
  • Ensure Timely response to manage business continuity
  • Ensure a smooth flow of the business operations
  • Automatically put recovery plans into operation
  • Build their confidence in case of exigencies

Training Methodology

The course is designed to be highly interactive, challenging and stimulating. It will be an instructor led training and will be delivered using a blended learning approach comprising of presentations, discussions, guided sessions of practical exercise, case study review, web-based tutorials, group work, exploration of relevant issues collaborative strength training, performance measurement, and workshops of participants’ displays, all of which adhere to the highest standards of training. The training technique is built on learning by doing, with lecturers using a learner-centered approach to engage participants and provide tasks that allow them to apply what they’ve learned. Experiential knowledge is also given equal importance within the format of training. Our facilitators are seasoned industry professionals with years of expertise in their chosen fields. All facilitation and course materials will be offered in English.

Who Should Attend?

This Training Course on Business Continuity Management would be suitable for, but not limited to:

  • Business Owners and Directors,
  • Top – Level Management Executives including CEOs, CIOs, CFOs, CTOs, CHROs and other C Level Executives
  • Quality Managers and Quality Executives
  • Process Champions, Process Owners

Course Content

Module 1 – Assessment, Impact and Defining the Resilience of the Business
  • Assessment and Impact on the Business
  • Defining your requirements for recovery and resilience in business
  • Linking IT and Business requirements
  • Provide Impact information to justify your investments
  • How to select the right resilience strategy for your business
Module 2 – Plan, Design and Develop
  • How to design a governed and maintained resilience program for all the departments
  • How to develop effective resiliency plans
  • How to develop effective business plans
  • Identifying and prioritizing key objective and risks
  • Creating resiliency plans that are practical and executable
Module 3 -Implementation and Testing
  • Implementation and defining the time for recovery and restoration of the company’s processes
  • Validating the IT and Business recovery strategies, processes and procedures that can meet recovery and restoration requirements and expectations
  • Providing independent assessment and progressiveness of established and testing approach
  • Identifying issues, gaps to be addressed before a disruptive event occurs
Module 4 – Managing and Sustainability
  • Ensuring that your program evolves with the changing business
  • Establishing your governance framework
  • Consistency in identifying, mitigating and control threats to the business
  • How to integrate all lines of the business into the program
  • Tracking quality and investment on the program
  • Communicating the value of the program to the employees
  • Ensuring consistent implementation and management of the program throughout the company


  • Participants should be reasonably proficient in English.
  • Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.


  1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
  2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
  3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
  4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
  5. Approval of Course: Our Programs are NITA Participating organizations can therefore claim reimbursement on fees paid in accordance with NITARules.

How to Book: Simply send an email to the Training Officer on and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737566961

Payment Options: We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

  1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
  2. Invoice: We can send a bill directly to you or your company.
  3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

  1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
  2. Participants may cancel attendance 14 days or more prior to the training commencement date.
  3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254720272325 / +254737566961 or Email  

Accommodation: Accommodation is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: or on Tel: +254720272325 / +254737566961

Start To Learn

5 Days


Course Duration

5 Days

Course Price

USD 990

Training Calendar

2024 Training Calendar

Start Date
End Date