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About The Course

Course Description

Discover how to plan and manage a variety of contract administrative functions for the successful delivery of goods, works, and services in accordance with the “scope”, “quality”, “time” and “cost” provisions of the relevant contracts and recognized standards of professional practice.

This Phoenix Center for Policy, Research and Training Advanced Contract Management Certification course aids in strengthening participant’s knowledge and skills in adaptive and agile contract management and administration of all types of procurement contracts: goods, consulting services, non-consulting services, and works. It explores various performance-tracking, trend-analysis, supervision, risk-controlling, reporting tools, and procedures used in contract administration in line with best up-to-date international practices to ensure value for money and sustainable outcomes.

Course Objectives

Upon the successful completion of this Training Course on Advanced Contract Management, participants will be able to:

  • Understand concepts of contract drafting, negotiation, and dispute resolution
  • Understand the key principles, aspects, and purpose of contract management
  • Evaluate their responsibilities to deliver effective value for money services in a contract
  • Appreciate the necessity to manage performance, administration, and delivery within the contract
  • Consider, manage and mitigate the risks in contract management
  • Maintain and sustain the mutually beneficial relationship with suppliers

Training Methodology

The course is designed to be highly interactive, challenging and stimulating. It will be an instructor led training and will be delivered using a blended learning approach comprising of presentations, discussions, guided sessions of practical exercise, case study review, web-based tutorials, group work, exploration of relevant issues collaborative strength training, performance measurement, and workshops of participants’ displays, all of which adhere to the highest standards of training. The training technique is built on learning by doing, with lecturers using a learner-centered approach to engage participants and provide tasks that allow them to apply what they’ve learned. Experiential knowledge is also given equal importance within the format of training. Our facilitators are seasoned industry professionals with years of expertise in their chosen fields. All facilitation and course materials will be offered in English.

Who Should Attend?

This Training Course on Advanced Contract Management would be suitable for, but not limited to:

  • Entrepreneurs, Decision makers, Executive Directors, and officers who frequently enter into or negotiate contracts
  • Contract Management Professionals seeking to take their knowledge of contract management to an advanced level
  • Lawyers considering specializing in contract drafting and negotiation
  • Dispute resolution lawyers since most of their matters occur out of violation of various types of contracts
  • Law students who want to strengthen their contract drafting and negotiation skills.

Course Content

Module 1: Principles of Good Contracting

  • Why do we use contracts?
  • Main steps in the creation of a contract
  • Essential elements of a valid contract
  • Tendering and Contract Award Process – An Overview
  • Advantages of tendering and certain pitfalls to avoid
  • Distinguishing price and values
  • Other Types of Obligation Documents
  • Bonds and Guarantees
  • Letters of intent and award – are they contractual?
  • Letters of Comfort – Does it mean anything?
  • Side letters – why they can be risky and dangerous?
  • When to Obtain Legal Advice?
  • Law of Agency
  • Authority to sign contracts

Module 2: Contract Set-Up

  • Value risk approach to managing contracts
  • Roles and responsibilities
  • Effective stakeholder management

Module 3: Pre-Award

  • FAR
  • Explanation of Source Selection Plans
  • Evaluation Factors
  • Dispute Resolution

Module 4: Post Award

  • Performance Analysis
  • Cost Monitoring

Module 5: Cost and Value Management

  • Understanding total cost
  • Reducing total cost
  • Tracking cost, value, and benefit realization

Module 6: Managing Contract Close-Out

  • Managing transitions
  • Important tips, tricks, and traps in contract closeout
  • Capturing and sharing lessons learned

Module 7: Risk-Based Contractual Process

  • Identification
  • Assessment
  • Classification
  • Quantification
  • Monitoring

Module 8: Eliminating Sources of Contract Disputes

  • Errors and omissions
  • Anticipating and avoiding conflicts
  • Dealing with Unknowns
  • Tracking Changes
  • Managing Expectations

Module 9: Resolving Disputes

  • Negotiation
  • Stage processes
  • The need for compromise
  • Negotiation techniques
  • Litigation
  • Arbitration
  • Alternative Dispute Resolution
  • Expert determination
  • Early neutral evaluation
  • Mini-Arbitration
  • Mediation
  • Pendulum Arbitration
  • Dispute Review Board and similar arrangements


  • Participants should be reasonably proficient in English.
  • Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria.


  1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
  2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
  3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
  4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
  5. Approval of Course: Our Programs are NITA Participating organizations can therefore claim reimbursement on fees paid in accordance with NITARules.

How to Book: Simply send an email to the Training Officer on and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737566961

Payment Options: We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

  1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
  2. Invoice: We can send a bill directly to you or your company.
  3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

  1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
  2. Participants may cancel attendance 14 days or more prior to the training commencement date.
  3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254720272325 / +254737566961 or Email  

Accommodation: Accommodation is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: or on Tel: +254720272325 / +254737566961

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Start To Learn

10 Days


Course Duration

10 Days

Course Price

USD 2,200

Training Calendar

2024 Training Calendar

Start Date
End Date