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Training Course in Certified Business Analysis Professional (CBAP) Certification


About The Course

Course Description

Certified Business Analysis Professionals comprise an elite class of Business Analysts who are recognized by the industry as experts in identifying business requirements of an organization to come up with business solutions. The CBAP business analytics course certifies the competence and advanced level of expertise of business analysis personnel. The Certified Business Analysis Professional (CBAP) course is a comprehensive training program designed for individuals seeking to deepen their knowledge and skills in business analysis. This course is founded on the standards of the Business Analysis Body of Knowledge (BABOK® Guide) and prepares learners for the CBAP certification exam. The Certified Business Analysis Professional (CBAP) Exam is the industry recognized assessment of Business Analysis skills, knowledge, and capabilities. Backed by the International Institute of Business Analysis (IIBA®), this exam covers seven core competency areas as well as tools and techniques commonly practiced by a seasoned analyst.

This training workshop is designed to assist the participant in applying for the certification and learn best practices for preparing and passing the exam. It focuses attention on key concepts throughout the Business Analysis Body of Knowledge (BABOK®) for the greatest preparation efficiency and effectiveness. The CBAP training from Phoenix Center for Policy, Research and Training will help experienced professionals crack the business analyst certification exam and put a stamp of recognition on their skills. Through a structured curriculum, participants will explore foundational concepts, delve into business analysis planning and monitoring, understand elicitation, requirements management, strategy analysis, and solution evaluation, and develop underlying competencies essential for an experienced business analyst. CBAP training focuses on practical applications and real-world scenarios, ensuring that learners are equipped with the tools and techniques necessary for success in various business contexts.

Course Objectives

Upon the successful completion of this Training Course in Certified Business Analysis Professional (CBAP) Certification, participants will be able to:

  • Understand and apply the core concepts of business analysis as per the BABOK® Guide to real-world scenarios.
  • Define the role of a Business Analyst and explain the importance of their contribution to the business environment.
  • Develop the requisite skills for effective stakeholder engagement, including planning, communication, and collaboration techniques.
  • Master the processes of elicitation, requirement lifecycle management, and strategy analysis to ensure accurate requirement gathering and prioritization.
  • Learn to evaluate and validate solutions, ensuring alignment with business needs and stakeholder requirements.
  • Acquire the ability to assess risks and define change strategies to facilitate smooth transitions and successful project outcomes.
  • Gain proficiency in a wide array of business analysis techniques and tools to support decision-making and problem-solving.
  • Enhance analytical thinking, problem-solving, communication, and interaction skills vital for a business analyst's success.
  • Explore different perspectives such as Agile, Business Intelligence, and Business Process Management, and understand their impact on business analysis practices.
  • Prepare for the CBAP Certification Exam with a thorough grasp of the BABOK® Guide's knowledge areas, underlying competencies, and best practices.

Training Methodology

The course is designed to be highly interactive, challenging and stimulating. It will be an instructor led training and will be delivered using a blended learning approach comprising of presentations, discussions, guided sessions of practical exercise, case study review, web-based tutorials, group work and exploration of relevant issues. Our facilitators are seasoned industry professionals with years of expertise in their chosen fields. Experiential knowledge is also given equal importance within the format of training. All facilitation and course materials will be offered in English.

Who Should Attend?

This Training Course in Certified Business Analysis Professional (CBAP) Certification would be suitable for, but not limited to Business Analysts & Consultants, Project Managers with a focus on business analysis, Product Managers, Process Improvement Specialists, Systems Analysts with business analysis responsibilities, Business Architects, Quality Assurance Professionals and any other Analyst job role with at least five years of professional experience in the field (required for application approval).

Course Content

Module 1: Course Overview

  • What is Business Analysis?
  • Who is a Business Analyst?
  • Purpose of the BABOK® Guide
  • Structure of the BABOK® Guide
  • Value of CBAP® to Professionals
  • Value of CBAP® to Organization
  • Exam Pre-requisites
  • CBAP Exam Pattern
  • Business Analyst Areas of Knowledge
  • Business Analyst Competencies
  • General Analysis Techniques
  • Key Concepts in Business Analysis

Module 2: CBAP® Business Analysis Key Concepts

  • The Business Analysis Core Concept Model
  • Requirements Classification Schema
  • Document Analysis
  • Stakeholders
  • Requirements and Designs

Module 3: Business Analysis Planning and Monitoring

  • Plan Business Analysis Approach
  • Plan and Conduct Stakeholder Analysis & Engagement
  • Plan Business Analysis Activities and Governance
  • Plan Business Analysis Information Management
  • Plan Requirements Management Process
  • Manage Business Performance Analysis
  • Identify Business Analysis Performance Improvements

Module 4: Elicitation and Collaboration

  • Prepare for Elicitation
  • Conduct Elicitation Activities
  • Document Elicitation Results
  • Confirm Elicitation Results
  • Communicate Business Analysis Information
  • Manage Stakeholder Collaboration

Module 5: Requirements Lifecycle Management and Communication

  • Manage Solution Scope and Requirements
  • Management Requirements Traceability
  • Manage Requirements for Reuse
  • Maintain Requirements
  • Assess and Prioritize Requirements
  • Approve Requirements
  • Prepare Requirements Package
  • Communicate requirements

Module 6: Strategy and Enterprise Analysis

  • Analyze Current State
  • Define Future State
  • Assess Capability Gap
  • Define Business Needs
  • Determine Solution Scope
  • Define Business Case
  • Assess Risks
  • Define Change Strategy

Module 7: Requirement Analysis and Design Definition

  • Organize and Prioritize Requirements
  • Specify and Model Requirements
  • Define Requirements Architecture
  • Define Assumptions and Constraints
  • Verify Requirements
  • Validate Requirements
  • Define Design Options
  • Analyze Potential Value and Recommend Solution

Module 8: Solution Evaluation and Validation

  • Assess Proposed Solution and Limitations
  • Allocate Requirements
  • Assess Organizational Readiness
  • Define Transition Requirements
  • Evaluate solution performance
  • Measure Solution Performance
  • Analyze Performance Measures
  • Assess Enterprise Limitations
  • Recommend Actions to Increase Solution Value
  • Validate Solution

Module 9: Underlying Competencies

  • Analytical Thinking and Problem Solving
  • Behavioral characteristics
  • Business Knowledge
  • Communication Skills
  • Interaction Skills
  • Software Applications
  • Organization and Methodology Knowledge
  • Ethics and Trustworthiness
  • Tools and Technology
  • Listed Techniques in the BABOK®

Module 10: CBAP® Techniques

  • Acceptance and Evaluation Criteria
  • Balanced Scorecard
  • Benchmarking and Market Analysis
  • Business Capability Analysis
  • Data Mining and Modelling
  • Decision Analysis and Modelling
  • Functional Decomposition
  • Metrics and Key Performance Indicators (KPIs)
  • Process Analysis and Modelling
  • Risk Analysis and Management
  • Root Cause Analysis

Module 11: CBAP® Perspectives

  • The Agile Perspective
  • The Business Intelligence Perspective
  • Impact on Knowledge Areas
  • The Information Technology Perspective

Course Prerequisites

Participants should be reasonably proficient in English. Applicants must live up to Phoenix Center for Policy, Research and Training admission criteria. To ensure a successful learning experience in the Certified Business Analysis Professional (CBAP) course, participants are recommended to have the following minimum prerequisites:

  • A basic understanding of business principles and practices.
  • Familiarity with the concepts of business analysis and the role of a business analyst.
  • Some practical experience in a business or project environment, which could include tasks such as problem-solving, facilitating change, or working with stakeholders.
  • Effective communication and interpersonal skills to engage with course materials and participate in discussions.
  • Willingness to learn and apply the Business Analysis Body of Knowledge (BABOK® Guide) framework and techniques.


  1. Discounts: Organizations sponsoring Four Participants will have the 5th attend Free
  2. What is catered for by the Course Fees: Fees cater for all requirements for the training – Learning materials, Lunches, Teas, Snacks and Certification. All participants will additionally cater for their travel and accommodation expenses, visa application, insurance, and other personal expenses.
  3. Certificate Awarded: Participants are awarded Certificates of Participation at the end of the training.
  4. The program content shown here is for guidance purposes only. Our continuous course improvement process may lead to changes in topics and course structure.
  5. Approval of Course: Our Programs are NITA Participating organizations can therefore claim reimbursement on fees paid in accordance with NITARules.

How to Book: Simply send an email to the Training Officer on and we will send you a registration form. We advise you to book early to avoid missing a seat to this training.

Or call us on +254720272325 / +254737566961

Payment Options: We provide 3 payment options, choose one for your convenience, and kindly make payments at least 5 days before the Training start date to reserve your seat:

  1. Groups of 5 People and Above – Cheque Payments to: Phoenix Center for Policy, Research and Training Limited should be paid in advance, 5 days to the training.
  2. Invoice: We can send a bill directly to you or your company.
  3. Deposit directly into Bank Account (Account details provided upon request)

Cancellation Policy

  1. Payment for all courses includes a registration fee, which is non-refundable, and equals 15% of the total sum of the course fee.
  2. Participants may cancel attendance 14 days or more prior to the training commencement date.
  3. No refunds will be made 14 days or less before the training commencement date. However, participants who are unable to attend may opt to attend a similar training course at a later date or send a substitute participant provided the participation criteria have been met.

Tailor Made Courses

This training course can also be customized for your institution upon request for a minimum of 5 participants. You can have it conducted at our Training Centre or at a convenient location.

For further inquiries, please contact us on Tel: +254720272325 / +254737566961 or Email  

Accommodation: Accommodation is arranged upon request and at extra cost. For reservations contact the Training Officer on Email: or on Tel: +254720272325 / +254737566961

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Start To Learn

5 Days


Course Duration

5 Days

Course Price

USD 990

Training Calendar

2024 Training Calendar

Start Date
End Date